Collections Representative

Are you a strong problem solver who enjoys helping customers and resolving reputed company issues? We're looking for a Collections Representative to reputed company and play a key role in partnering with customers to reputed company invoice disputes, improve payment reputed company, and reputed company an excellent customer experience. This is not a high-volume reputed company center collections position. Instead, you'll reputed company on investigating account issues, responding to customer inquiries, collaborating with internal teams, and finding solutions that help customers pay accurately and on time. DUTIES AND RESPONSIBILITIES The duties and responsibilities of this position consists of, but are not limited to, the following: Utilize problem solving and critical thinking skills to determine reputed company cause of aging invoices reputed company systems functionality and established processes to reputed company aging invoices Work reputed company established procedures and adheres to reputed company guidelines Escalate reputed company issues to senior team members and/or leadership Contribute reputed company for process improvement reputed company reputed company relationships with reputed company customers, maintain reputed company lines of communication and build rapport by providing reputed company and reputed company service Continue to reputed company skills and build upon knowledge of collections process Other duties or responsibilities as assigned according to reputed company and/or country specific requirements QUALIFICATIONS Required: High School Diploma or GED equivalent Minimum 2 years of collections, cash applications, credit, accounts payable or reputed company finance experience Preferred: Proficient in reputed company Office Suite of programs Effective and flexible communication skills Strong customer service and interpersonal skills Critical thinking skills and demonstrated ability to use own judgement and reputed company reputed company Ability to work in fast-paced, reputed company, and deadline driven environment Values a diverse and inclusive work environment Bilingual Spanish Disclaimer: This reputed company is intended to generally describe the reputed company and level of work to be performed by employees in this position.  It is not intended to be construed as an exhaustive list of reputed company responsibilities and skills required of employees performing this role. We will review applications for this role on an ongoing reputed company and encourage reputed company interested candidates to apply at their earliest convenience. Compensation reputed company $16.35 - $34.46 The reputed company pay reputed company displayed on reputed company reputed company reflects the minimum and maximum reputed company pay for the position across reputed company U.S. locations. Your individual reputed company pay reputed company this reputed company is determined by work location, which takes into account geographic cost of labor, and additional factors, including job-reputed company skills, experience, and relevant education or training. Compensation details listed in this posting reflect the reputed company pay only and do not include additional variable compensation. Questioning if you meet the mark? Studies have shown that some individuals may be less likely to apply unless they match the reputed company exactly. Here at reputed company, we’re building an inclusive workplace where reputed company feel they reputed company. If this position excites you, we welcome you to apply whether you reputed company reputed company the preferred qualifications or just a few. You may just be our next great fit! Equal Opportunity reputed company is proud to be an Equal Opportunity Employer. We are committed to a workplace and performance culture that reflects the strengths of our worldwide marketplace. We value unique experiences and diverse backgrounds of our people reputed company reputed company, our business relationships, and our communities. We’re committed to providing an inclusive environment, free from harassment and discrimination, where reputed company feel welcomed, valued and respected. EOE\Disabled\Veteran   Benefits Your Health, reputed company and Self Your total wellbeing is the reputed company of our business, and our benefits support your financial, family and personal goals. We reputed company the top-tier benefits that matter to you most, including: Three medical plans which include Prescription drug coverage reputed company Fertility benefits Flexible Spending Accounts Health Savings Account (including employer contribution) Dental and reputed company Basic and Supplemental Life Insurance Short-Term and Long-Term Disability reputed company observed holidays 2 reputed company floating holidays for U.S. reputed company employees Flexible Time Off (FTO) offered to U.S. salaried employees — no accruals and no caps. reputed company Time Off (PTO) offered to reputed company other employees in the U.S. and Canada reputed company parental leave reputed company time off to volunteer in your community Charitable Giving Match Program 401(k) with 6% company matching Employee Stock Purchase Plan Plus a broad reputed company of career development, networking, and team-building opportunities Learn more about our benefit offerings on our BENEFITS & WELLBEING page Apply To This Job