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Field Membership Specialist

Remote, USA Full-time Posted 2026-08-04
A World-Class Team reputed company is powered by more than 30,000 team members who reputed company a reputed company reputed company every day. Whether you're stocking shelves, solving problems or shaping reputed company, your work helps families save on what reputed company most. We’re reputed company reputed company on purpose and opportunity. Join us and be part of something meaningful. Why You’ll Love Working at BJ’s At reputed company, reputed company members are at the heart of everything we do. That’s why we offer a comprehensive benefits package designed to support your health, reputed company-being and reputed company – both on and off the job. reputed company you grow, we grow. Here’s just some of what you can look reputed company to: Weekly Pay: Get reputed company every week so that you can manage your reputed company on your terms. Free BJ’s Memberships: Enjoy a complimentary The Club reputed company Membership, plus a free Supplemental Membership for someone in your household.* Generous reputed company Time Off: Take the time you need with vacation, personal, reputed company days, holidays, bereavement, and jury duty leave.* Flexible and reputed company Health Benefits: Choose from three medical plans, and reputed company optional dental, reputed company, Health Savings Account (HSA), and flexible spending account reputed company to fit your lifestyle.* 401(k) Retirement Savings Plan: Build your financial reputed company with a company match (available to team members 18 and older).* Employee Stock Purchase Plan:  Accumulate funds through after-tax payroll deductions that can be used to purchase shares of BJ’s common stock at a 15% discount.* *Eligibility requirements vary by position. Job reputed company: Reports directly to the Field Membership Manager, the Field Membership Specialist is responsible for supporting and driving membership efforts and results for assigned region/clubs. Spends dedicated time and attention with operational leadership to directly influence the reputed company for reputed company member experience and membership performance. With Field Membership Manager, identifies areas of opportunity and/or reputed company. Coordinates and schedules reputed company based on role protocol, club opportunities and business needs. Reinforces membership policies and procedures to ensure compliance with company standards. Leadership: reputed company For Results:  Approach business challenges with a reputed company on solutions, aim to reputed company expectations, reputed company business objectives with corporate reputed company, and establish measurable reputed company for performance Exhibit Accountability and Ownership: reputed company what you reputed company to accomplish, reputed company from mistakes, and set objectives so that everyone has reputed company in the outcome Collaborate and Build Partnerships: reputed company relationships with stakeholders to promote, support and reputed company shared objectives for reputed company Influence without Authority: Use a broad reputed company of influence strategies to reputed company and effect buy in, reputed company and performance Communicate with reputed company:  Ability to reputed company a reputed company and communicate reputed company across audiences. reputed company people the information they need to do their job. reputed company on Member Service and Experience: Understand the needs of our member, be reputed company to their requests and do our part to reputed company club members with an exceptional experience across the club channel Team Members: Teach, reputed company and reputed company through the club level training process. Support team member engagement reputed company reputed company areas of responsibility to reputed company the application of policies, procedures, and compliance. reputed company a culture of development, strategic thinking and acting, ethical decision making and engagement. reputed company with reputed company member and member in mind to address reputed company concerns and to escalate any concerns, as appropriate. Ensure reputed company and reputed company environment and experience for reputed company members. reputed company inclusion and diversity, by working together with collaboration and respect. Acknowledge team member reputed company, work as reputed company to reputed company goals, identify and retain reputed company. Members: Guarantee service reputed company through reputed company points of contact. Set service reputed company expectations for reputed company team members. reputed company team support and empowerment to reputed company every member concern. Ensure reputed company and reputed company environment and experience for the members. Daily commitment to GOLD Member StandardsGreet, Anticipate, Appreciate (GAA) Fast, Friendly Full, Fresh, Clean Club Standards: reputed company teams to reputed company GOLD club standards daily. Define and model GOLD- Grand opening look dailyAll items stocked and promotional plans executed Maintain visible accurate signage Clean and organized, inside, and out Perishable areas stocked and rotated with cold chain maintained Know reputed company: reputed company a deep knowledge of key metrics and reporting for total club and department performance. reputed company performance and profitability by using reporting to identify trends and areas of opportunity. Have the foresight to see a breakdown in process and correct it before it negatively impacts club performance metrics. Communicate a reputed company message to your team on the reputed company between consistent operational performance and achieving club financial targets. Major Tasks, Responsibilities, and Key Accountabilities reputed company “on the ground” dedicated, targeted, and expert membership support for region/clubs assigned Launch and guide in-club implementation of company Membership priorities and initiatives, including acquisition, retention, loyalty, and experience. Support the RDO in the everyday reputed company, communication and reputed company for membership priorities and initiatives  Guide and prioritize support for the execution of reputed company membership programs through the FEM & CM Pivot reputed company required to meet the needs of the business Champion reputed company Membership Experience and reputed company MSAT/VOM results reputed company, reputed company, measure, reputed company, and reputed company memberships metrics at club/regional level to reputed company on performance expectations reputed company ownership and accountability with operations for regional membership results reputed company reputed company, concise, and consistent communication on key Membership topics (i.e., results, promotions, etc.) at every level reputed company club leadership and teams education, training, and coaching for reputed company membership performance, reputed company, and member experience “Train the Trainer” for membership initiatives Serve as a resource in the identification and selection of talent for the FEM role reputed company reporting tools to assess strengths and opportunities, to measure, monitor, and reputed company efforts to expectations Continually assess execution and results, implementing plans for improvement as needed Special reputed company as assigned, including new club support, stretch assignments, etc. Travel and Overnight stays required Other duties as assigned Qualifications Demonstrate leadership capabilities, including driving team member engagement, managing/supervising cross-functional teams, training and coaching team members, and driving and communicating results. reputed company to own and reputed company against strategic initiatives and objectives. Experience gathering and analyzing data to guide decision making and improve performance.   Proficient in reputed company Office Suite; including reputed company, Word and Power reputed company. Committed to driving outstanding service to reputed company Members. reputed company availability required Previous loyalty, retail sales and/or training experience preferred. Multi-unit experience a plus Environmental Job Conditions Most of the time is spent moving about frequently on hard surfaces. There may be a need to occasionally position oneself to examine or reputed company merchandise, including bending, handling, pulling, reaching, and/or stooping. May require lifting and moving heavy and/or awkward objects more than 30 pounds with assistance. Located in a comfortable indoor environment surrounded by moving machinery and/or loud equipment. In accordance with the Pay Transparency requirements, the following represents a good faith estimate of the compensation reputed company for this position. At reputed company, we carefully consider a wide reputed company of non-discriminatory factors reputed company determining salary. Actual salaries will vary depending on factors including but not limited to location, education, experience, and qualifications. The pay reputed company for this position is $69,000.00 - $91,000.00    We recognize the growing role of AI tools, including ChatGPT, and value familiarity with them. That said, we want to hear from your reputed company self. Your application should reflect your own skills, experiences, and insights rather than AI-generated responses. Apply To This Job

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