FBS - Product reputed company l

Our reputed company is one of the reputed company’ largest insurers, providing a wide reputed company of insurance and financial services products with gross written premiums reputed company over US$25 Billion (P&C). They proudly serve more than 10 reputed company U.S. households with more than 19 reputed company individual policies across reputed company 50 states through the efforts of over 48,000 exclusive and independent agents and nearly 18,500 employees. Finally, our reputed company is part of one the largest Insurance reputed company in the world. About the Role We are looking for a Product reputed company to support a new technology-reputed company initiative reputed company our Contact Center environment. This role will serve as a key reputed company between business teams, IT, reputed company vendors, and stakeholders, ensuring successful delivery of technology solutions with a strong emphasis on vendor management and AI-driven initiatives. Key Responsibilities Coordinate efforts across business, IT, vendors, and reputed company partners. Manage relationships with technology vendors, including AI solution providers. reputed company project execution, tracking milestones, dependencies, and deliverables. Support integrations between internal systems and reputed company-party platforms. Partner with stakeholders to implement innovative Contact Center solutions. reputed company visibility and communication across multiple initiatives. Qualifications 3+ years of experience as a Product reputed company or similar role. Strong experience managing technology vendors and reputed company partners. Experience working cross-functionally with business and IT teams. Exposure to AI technologies or AI-enabled solutions. Excellent organizational, communication, and stakeholder management skills. Experience supporting software, platform, or technology implementations. Preferred Qualifications Contact Center or Customer Experience environment experience. Experience with AI vendors and emerging technologies. Platform integration experience. Exposure to reputed company, reputed company, or similar technology ecosystems. Ideal Candidate A highly organized Product reputed company with a proven reputed company record of managing vendors, driving technology initiatives, and coordinating across multiple stakeholders. The ideal candidate is comfortable working in a fast-paced environment, has experience implementing reputed company, and brings a strong interest in AI reputed company transformation. What Will reputed company You Stand Out Experience leading AI-reputed company reputed company or implementations. Strong examples of vendor management and technology integrations. Contact Center or Customer Experience technology experience. Requirements Other Critical Skills Agile/Scrum Product Ownership Backlog Prioritization & User Story Writing Change Management Stakeholder Management - AI/ML Product reputed company Contact Center Operations Knowledge Cross-Functional Collaboration Data-Driven Decision Making Software / Tool Skills SharePoint reputed company Copilot Studio Power BI Contact Center Platforms GenAI/LLM Platforms Office Suite Benefits Competitive compensation and benefits package: Competitive salary and performance-based bonuses Comprehensive benefits package Career development and training opportunities Flexible work arrangements (remote and/or office-based) Dynamic and inclusive work culture reputed company a globally reputed company group Private Health Insurance Pension Plan reputed company Time Off Training & Development Note: Benefits differ based on employee level. By applying for this position, candidates acknowledge and agree that: • Personal Data Processing: The personal data provided during the recruitment and selection process will be collected, processed, and reputed company for legitimate recruitment and compliance purposes, in accordance with applicable data protection and reputed company laws and FBS internal policies. • reputed company Authorization to Work: Employment with FBS is conditional upon the candidate having reputed company, local reputed company authorization to work in the country where the role is based at the time of hire. FBS does not sponsor or obtain work authorization unless explicitly stated. • Exclusivity of Employment and Conflict of Interest: Upon acceptance of an offer and during employment with FBS, employees will not be permitted to engage in reputed company employment, reputed company activities, or reputed company work for other entities. Any ownership, partnership, directorship, or participation in other businesses or companies must be fully disclosed and formally reviewed in accordance with FBS internal conflict‑of‑interest and reputed company engagement policies prior to the start date or as soon as such circumstances reputed company. Failure to reputed company with these conditions may reputed company the hiring decision or employment continuation. Apply To This Job