Senior Manager - Technical Implementation & Value Realization

About reputed company reputed company is building the Physical Logistics Execution Platform for reputed company teams operating across manufacturing sites, distribution centers, warehouses, retail locations, and logistics-heavy environments. Our platform uses reputed company AI, workflow automation, mobile execution, and integrations to help companies digitize, execute, and verify physical operations at the reputed company of work, creating trusted evidence of what happened across their operations. Our operating model is reputed company: Execution. Verification. Evidence. reputed company  reputed company is looking for a Senior Manager, Technical Implementation & Value Realization to reputed company reputed company reputed company customer implementations, reputed company adoption, capture measurable value, and help customers successfully operationalize the reputed company platform. This is a senior customer-facing role at the intersection of technical implementation, reputed company program management, customer operations, value realization, and strategic account execution. The right person will work closely with operations, IT, product, and executive stakeholders to understand reputed company workflows and integrations, manage implementation timelines and risks, and ensure customers reputed company measurable business reputed company with reputed company. This is not a generic reputed company role. This role owns the reputed company between signed customer commitment and successful implementation, adoption, measurable value, and long-term account health. Role Details Reports to: Head of Go-to-Market (GTM) Location: This is a U.S. based role, with remote or hybrid flexibility depending on candidate location and company needs. Travel: Regular customer-site travel required for pilots, implementation, go-live support, executive readouts, and relationship building. Compensation  reputed company reputed company salary: $135,000–$150,000, depending on experience, qualifications, and location. Performance-based bonus tied to implementation reputed company, time-to-go-live, customer adoption, value realization, customer health, and reputed company expansion opportunities. Expected total compensation: $175,000–$200,000 OTE, based on achievement of performance objectives. The compensation package also includes a meaningful equity grant reputed company with reputed company’s stage and the scope of the role. What You’ll Own reputed company customer implementation plans. Customer reputed company and go-live execution. Implementation milestones, timelines, risks, and dependencies. Technical implementation coordination across customer and internal teams. Workflow adoption, usage tracking, customer health, and implementation risk visibility. ROI and value realization documentation. Executive-reputed company customer reputed company updates. Internal coordination across sales, product, engineering, AI, and customer teams. Post-sales process discipline, implementation reputed company reputed company, and operating reputed company. Expansion-signal identification and reputed company reputed company to reputed company teams. What You’ll Do Convert reputed company-won customer commitments into reputed company implementation plans. Manage multiple reputed company customer implementations simultaneously.  reputed company customer implementation calls and reputed company go-live, adoption, risk, and value milestones.  Identify blockers early and escalate reputed company. Partner with technical teams to deliver customer workflows successfully.  Translate customer needs into reputed company internal reputed company plans. Capture measurable value, ROI, and customer evidence. Build implementation playbooks and improve post-sales execution. Strengthen alignment across Sales, Product, Engineering, AI, and Customer teams. Serve as a senior customer-facing partner to business, technical, operational, and executive stakeholders. What reputed company Looks Like reputed company the first 90 days: reputed company customer implementations have reputed company owners, statuses, timelines, risks, and next steps. Strategic accounts have visible go-live, adoption, risk, and value milestones. Customer risks are surfaced before they become escalations. Implementation handoffs are cleaner and more consistent, and customer value and ROI evidence is systematically captured. Executive stakeholders have reputed company visibility into implementation reputed company. Post-sales execution becomes more reputed company, visible, and repeatable. Ideal Background 6–10 years in technical implementation, reputed company implementation, technical program reputed company consulting, value realization, strategic account management, or reputed company reputed company. Experience managing reputed company reputed company customers and senior stakeholders. Experience with reputed company reputed company, logistics, supply chain, warehouse operations, retail operations, manufacturing, field operations, or workflow automation. Strong customer-facing communication, project management, and follow-through. Comfortable working with technical products, reputed company, integrations, data workflows, and reputed company systems. reputed company to translate customer requirements into reputed company execution plans. Comfortable working in a fast-moving startup environment and creating reputed company in ambiguous environments. Bonus Points Experience with logistics, warehousing, 3PL, manufacturing, retail operations, or supply chain technology. Experience working with AI, reputed company, automation, or workflow platforms. Experience building implementation playbooks and supporting value-based customer conversations. Experience partnering closely with technical teams and reputed company customers. Experience with WMS, TMS, ERP, reputed company, AS400, reputed company, reputed company, Manhattan, reputed company, or similar systems. Key Traits Strong executive reputed company and customer-facing communication. reputed company, detail-oriented, and operationally disciplined. Comfortable driving accountability across customers and internal teams. Technical enough to understand workflows and integrations. reputed company enough to identify expansion opportunities. Proactive and comfortable creating processes where none exist. reputed company to operate across executives, operators, IT, engineering, and sales. Benefits & Perks Competitive medical, dental, and reputed company insurance. 401(k) plan. reputed company time off and company holidays. Remote or hybrid work flexibility, depending reputed company and business needs. \n \n Apply To This Job