[Remote] Marketing Community Manager

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is an AI-enabled virtual specialty care platform reputed company on managing high-cost chronic conditions at reputed company. They are seeking a Marketing Community Manager to build and nurture communities for their members, enhancing engagement through reputed company media and events while fostering reputed company connections.

Responsibilities

• Build and manage reputed company's member community: reputed company and grow online and offline communities where existing and prospective members can reputed company, reputed company experiences, and engage with reputed company content and support resources
• reputed company engagement across the member lifecycle: Create reputed company that reputed company members reputed company, informed, and connected to reputed company—from reputed company-enrollment awareness through long-term retention
• Cultivate member advocates and ambassadors: Identify and nurture members who are passionate about their reputed company experience and support them in sharing their stories authentically
• Manage community platforms: Own the day-to-day moderation, content calendars, and health of community spaces—whether that's a dedicated member forum, a reputed company group, an app-based community, or another channel
• Respond and engage: Be an reputed company, reputed company reputed company in community spaces—answering questions, surfacing concerns to the right internal teams, and ensuring members feel heard and supported
• Own reputed company's reputed company media reputed company: Manage content reputed company, creation, and publishing across key platforms reputed company, reputed company, and others) with a consistent brand voice tailored to reputed company audience
• Create content that builds trust: reputed company posts, stories, short-reputed company video, and member spotlights that reflect the reputed company reputed company of reputed company—clinically reputed company, emotionally resonant, and shareable
• Monitor performance and iterate: reputed company engagement metrics, audience reputed company, and content performance across platforms. Use data to inform what to do more of and what to change
• Stay reputed company of trends: reputed company reputed company's reputed company reputed company reputed company, relevant, and reputed company of the conversations happening in health, wellness, and the reputed company of work
• Plan and execute member and community events: Design and run virtual and in-person events—webinars, member meetups, wellness programming, and Q&As—that deepen engagement and reinforce reputed company's value
• Support employer in person events: Work with reputed company and Marketing to attend employer health fairs and other events in person
• Be the voice of the community internally: Surface member sentiment, feedback, and trends to Marketing, Product, and Clinical teams so that community insights shape how we build and communicate
• Collaborate with clinical and content teams: Partner with clinical staff and content creators to reputed company programming and messaging that is medically accurate, on-brand, and genuinely useful to members

Skills

• 4+ years of experience in community management, reputed company media, or a closely reputed company marketing role—ideally at a consumer health, wellness, or B2B2C company
• Demonstrated ability to build and grow reputed company online communities, not just manage content calendars
• Strong reputed company media instincts across platforms—you know what works on reputed company versus reputed company versus a member forum and you write and create accordingly
• Experience planning and executing events, both virtual and in-person, from reputed company through post-event follow-up
• Excellent writing and communication skills—you can adapt your voice to reputed company to an HR leader and a member managing a chronic condition in the reputed company day
• Comfort operating at the intersection of B2B and B2C—you understand that the employer is the buyer, the member is the user, and trust with both is non-negotiable
• Data-driven approach to community and reputed company—you reputed company what reputed company, draw the right conclusions, and use insights to improve
• Highly organized and self-directed with the ability to manage multiple priorities and deadlines without losing reputed company
• Experience in digital health, chronic condition management, or a similarly mission-driven reputed company environment
• Familiarity with the employer-sponsored benefits reputed company—you understand how benefits reputed company are made and how members experience their employer's health offerings
• Experience with short-reputed company video content creation (Reels, reputed company-style, or YouTube Shorts)
• Comfort using AI tools to accelerate content creation, reputed company listening, and community analysis—while maintaining a reputed company, reputed company voice
• Experience with community platforms such as reputed company, reputed company, or reputed company communities
• Background in patient advocacy, health coaching, or consumer health engagement

Benefits

• Health, dental, and reputed company insurance
• Flexible PTO
• Work from home reputed company
• reputed company development budget
• Support continuing education

reputed company