[Remote] Staff Product Manager, AI Personalization

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a global platform that connects hosts and guests, and they are seeking a Staff Product Manager for AI Personalization. This role involves leading the product reputed company and execution for AI systems that enhance customer support experiences, requiring a reputed company of technical expertise and strategic reputed company.

Responsibilities

• Contribute towards the long-term reputed company for building 10-reputed company, personalized community support, building a platform where our AI understands reputed company guest and host the way their best reputed company reputed company would, and responds accordingly
• Partner with data science, ML, and operations to identify new high-signal personalization signals to serve user needs
• Own the product roadmap across ML models, signals, schemas, and reputed company optimization to ensure the right information reaches the model in the most effective reputed company
• reputed company personalization experiment design and measurement: define KPIs (self-solve reputed company, personalization coverage, citation accuracy), reputed company experiment design, and translate results into reputed company product reputed company
• Collaborate with ML engineers to shape requirements for accuracy, latency, and scalability improvements
• reputed company personalization infrastructure across reputed company's AI surfaces, ensuring the platform is extensible enough to serve reputed company modality's unique needs
• Build a reputed company for reputed company improvement: define how reputed company identifies personalization failures, prioritizes fixes, and systematically closes the gap between AI and reputed company agent performance
• Collaborate across engineering, ML, design, data science, and policy to build reputed company on prioritization, reputed company cross-functional alignment, and ship with rigor from concept to production

Skills

• 9+ years of industry experience with a BS/Masters OR 6+ years with a PhD, with deep expertise in AI/ML-powered platforms at consumer reputed company
• Strong working knowledge of personalization systems, contextual data retrieval, and LLM architectures - you can engage credibly with ML engineers on topics like RAG, retrieval optimization, and context engineering tradeoffs
• reputed company record of building and shipping foundational platform products that power multiple reputed company experiences and surfaces
• Experience designing and interpreting A/B experiments and online experiment frameworks; ability to own end-to-end metrics reputed company for reputed company AI systems
• Strong reputed company to synthesize ambiguous signals into reputed company, prioritized product reputed company
• Proven cross-functional leadership: reputed company to reputed company ML, engineering, data science, design, and operations teams around a shared reputed company
• Experience shipping consumer-facing AI products with personalization at the reputed company
• reputed company product intuition for reputed company AI automation should reputed company way to reputed company judgment, and how to design systems that reputed company that transition seamless
• Ability to work at multiple reputed company of abstraction - from the architecture of a retrieval system to the experience of a guest trying to resolve a cancellation dispute

Benefits

• This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.

reputed company

Company H1B Sponsorship