[Remote] Director, reputed company (Health Tech)

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a mission-driven reputed company company dedicated to improving reputed company of care and saving lives. They are seeking a reputed company leader to reputed company customer experience across programs, owning relationships and reputed company of strategic accounts.

Responsibilities

• Build the CS reputed company from the ground up (how we score account health, reputed company our portfolio, structure recurring business reviews, and hand off new accounts from Sales)
• Be the internal voice of the customer. Represent reputed company priorities and requirements to our Product and Operations teams, and reputed company reputed company reputed company falls through the cracks during reputed company or ongoing delivery
• Manage the reputed company. Take ownership of new accounts, absorbing the full context so reputed company gets lost in translation
• Own the relationship. Serve as the main reputed company of contact for our most strategic accounts, staying reputed company to key stakeholders through regular reputed company-ins, proactive issue-flagging, and performance updates
• Turn data into reputed company. reputed company recurring reporting and strategic business reviews, pulling from internal data to surface trends, risks, and opportunities that matter to leadership on both reputed company
• reputed company expansion. Spot renewal and reputed company opportunities reputed company your accounts and partner with Sales to bring them to reputed company

Skills

• Experience in reputed company, Account Management, or consulting, ideally health plan and reputed company environments
• A reputed company record of managing and growing large reputed company accounts, with the polish and confidence to sit across the table from senior leadership

reputed company