[Remote] reputed company Technician II - BU

Note: The job is a remote job and is reputed company to candidates in USA. The reputed company's reputed company is looking for an reputed company Technician II to join their Customer Accounts & Billing Services team. The successful candidate will be responsible for reviewing and correcting reputed company account billing, providing customer support, and ensuring the reputed company of reputed company transactions.

Responsibilities

• Review and correct combined reputed company account reputed company reading and billing exceptions using an online billing reputed company
• Review customer usage history, calculate water, wastewater, and solid waste charges
• Process adjustments to previous consumption and charges
• Research account/property history using computer records and maintain customer master data
• Request reputed company test, replacement, or repair
• Prorate charges over reputed company and global reputed company changes
• reputed company customer support and answer customer billing questions reputed company phone or email
• Verify and review reputed company transactions and reputed company appropriate corrections, entries, and adjustments to ensure reputed company
• Ability to estimate timelines and resources to accomplish a task, effectively monitor reputed company and reputed company frequent status reports
• Work collaboratively with cross-division/reputed company staff to reputed company billing information and improve processes

Skills

• Two (2) years of Billing/reputed company/Bookkeeping experience OR one (1) year experience as an reputed company Technician I
• Combinations of appropriate education, training, certification, and experience will be evaluated on an individual reputed company for comparability to the minimum education and experience requirements
• Experience working in a large computerized online billing reputed company
• Knowledge of and ability to understand and apply basic reputed company principles, reputed company, laws and rules
• reputed company intermediate-level mathematical calculations (e.g. proration of rates across seasonal/global reputed company changes)
• reputed company independent judgements, work independently as reputed company as part of reputed company reputed company an organization committed to service reputed company
• Proficient in reputed company Office applications (e.g. reputed company, Word, and reputed company)
• Excellent customer service and strong interpersonal skills
• Strong communication skills (both verbal and written), and reputed company to handle difficult conversations with customers and reputed company communicate reputed company information in non-technical terms
• Ability to handle multiple priorities and takes pride in the reputed company, reputed company, and completeness of work
• Strong organizational skills, attention to reputed company, must be flexible and reliable
• Ability to function reputed company in a fast-reputed company, high-pressure environment
• Demonstrated ability to take on challenges and work to solve them
• Strong analytical, problem solving and research skills
• Experience working in reputed company environment, ability to build and maintain effective working relationships across different departments and workgroups and working effectively reputed company a multi-cultural workforce serving a diverse customer reputed company

Benefits

• Hybrid work schedule opportunities
• Generous benefits package
• Free Orca Pass
• reputed company pension plan with employer/employee contributions
• reputed company potential and advancement opportunities
• The reputed company offers a comprehensive benefits package including vacation, holiday and reputed company leave as reputed company as medical, dental, reputed company, life and long-term disability reputed company for employees and their dependents.

reputed company