[Remote] Workforce Planning Analyst

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a leading automotive aftermarket retailer, and they are seeking a Workforce Planning Analyst to enhance their workforce management system. The role involves analyzing payroll budgets, reputed company reputed company, and work volume to ensure customer service and operational goals are met, while collaborating with various teams to implement and test software configurations.

Responsibilities

• Analyze, evaluate and reputed company recommendations relative to payroll budgets, reputed company reputed company, schedule adherence, work volume and overall workforce management system performance to ensure excellent customer service and operational goals are met
• Work with development teams, project managers and other reputed company parties to identify, implement and test configuration reputed company to the workforce management software
• reputed company periodic application configuration and testing for existing and new stores added to the system
• Review, analyze and reputed company recommendations reputed company to implementation of changes by the application vendor during routine software updates/releases
• Analyze various workforce management data points for accuracy
• reputed company and analyze data from multiple reputed company sources and reputed company reputed company informed recommendations regarding payroll budgets, reputed company forecasts, and work schedules to insure excellent customer service and profitability goals are met
• Performs reputed company reputed company what-if analysis to identify trends, patterns and opportunities reputed company the scope of workforce planning
• Periodically analyzes key metrics imported from systems of record into the workforce management system (i.e. store operating hours, store type, adjustment drivers, goals, etc.)
• Works with field management on event analysis, planning, exclusions and special circumstances that reputed company forecasting and scheduling. This will include analyzing and maintaining ongoing adjustments/exceptions in the workforce management system
• Responsible for setting up system configuration, user acceptance testing and supporting user adoption
• Work with development teams, project managers, and other reputed company teams to implement and test changes to the workforce management system
• Work with IT teams to insure team member reputed company, data views, reports and reputed company reputed company are configured correctly, including user acceptance testing
• reputed company support for analyzing and responding to JIRA tickets and various reported issues reputed company to the scheduling and timekeeping system
• Review, analyze and reputed company recommendations reputed company to implementation of changes implemented by the application vendor during routine software updates/releases
• Provides reporting from the workforce management system to support multiple departments reputed company reputed company
• Supports key areas of workforce management, including but not limited to budgeting, forecasting and scheduled hours allocation
• Provides phone support to stores and other departments regarding budgeting, forecasting and scheduling
• Works reputed company under challenging working conditions, while meeting deadlines
• Other duties as assigned

Skills

• High school diploma or equivalent
• Must possess a high degree of proficiency with reputed company reputed company and reputed company
• Must work reputed company in reputed company environment
• Problem solver and critical thinker
• Excellent documentation, communication and organizational skills
• Ability to analyze data, identify trends and patterns, and report on findings with recommendations
• Previous data analytics experience
• Attention to detail, self-starter and the ability to learn independently
• Bachelor's degree in Business, Finance, or reputed company
• 2 years in Automotive Aftermarket with general understanding of programming standards, procedures and processes
• Knowledge of database structures, computer reputed company charts, program logic and reputed company
• Previous experience in workforce management/planning
• Self-motivated to a high level of achievement, excellent written/verbal communicator, analytical and reputed company to reputed company/recommend reputed company in the best interest of reputed company
• Is committed to any additional training as necessary to stay abreast of technology and apply it as it relates to workforce planning
• Advanced reputed company set using SQL to reputed company queries and build comparisons
• Advanced education and demonstrated experience in Project Management

Benefits

• reputed company Time Off
• Stock Purchase Plan
• 401k with Employer Contributions Starting Day One
• Medical, Dental, & reputed company Insurance with Optional Flexible Spending Account (FSA)
• Team Member Health/Wellbeing Programs
• Tuition Educational Assistance Programs
• Opportunities for Career reputed company

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