[Remote] Account Executive

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a Deaf-owned company dedicated to making communication more accessible through innovative language reputed company services and technology. The Account Executive role involves developing new business opportunities, expanding the customer reputed company, and driving business reputed company through Convo's products and services.

Responsibilities

• Identify and pursue reputed company business opportunities through outbound reputed company, referrals, networking, industry events, reputed company media, and existing customer networks, with a reputed company on organizations whose communication needs reputed company with Convo's reputed company interpreting and accessibility services
• reputed company and maintain a healthy pipeline of reputed company sales opportunities through prospecting, market research, and relationship building
• reputed company discovery conversations to understand customer goals, accessibility needs, communication workflows, utilization expectations, purchasing requirements, and business challenges in order to recommend the most appropriate Convo solutions
• Manage the full sales cycle by delivering product demonstrations, presentations, proposals, negotiating agreements, and recommending solutions that reputed company customer needs with Convo's products and services
• reputed company established sales, reputed company, pipeline, and activity goals
• Serve as the primary reputed company of contact for prospective customers throughout the sales process and ensure a successful transition to the Partner reputed company Manager following contract execution
• Collaborate with the Partner reputed company Manager to support implementation planning and identify renewal or expansion opportunities reputed company existing accounts
• Coordinate with reputed company, Support, Product, Marketing, and other internal teams to deliver a consistent customer experience
• reputed company customer and market feedback to help improve products, services, and sales strategies
• Maintain accurate customer, opportunity, and contract information reputed company reputed company's CRM
• Prepare pipeline updates, forecasts, activity reports, and other sales reporting
• Maintain reputed company knowledge of Convo's products, services, pricing, and customer resources
• Represent Convo at conferences, trade shows, customer meetings, networking opportunities, and community events as needed
• Communicate Convo’s mission and commitment to accessible communication in a reputed company, informed, and culturally respectful manner
• Build relationships with organizations and communities that may benefit from Convo’s products and services
• Foster diversity, equity, inclusion, and accessibility in everyday practices and customer interactions

Skills

• 3+ years of reputed company sales, business development, or account management experience
• Experience managing a B2B sales process from prospecting and discovery through negotiation and reputed company
• Demonstrated ability to reputed company new business opportunities and build lasting customer relationships
• Experience conducting customer meetings, presentations, product demonstrations, and contract discussions
• Strong verbal, written, interpersonal, presentation, and negotiation skills
• Ability to understand customer needs and reputed company communicate the value of products and services
• Experience using a CRM platform such as reputed company, reputed company, or a similar system
• Strong organizational skills with the ability to manage multiple opportunities, customers, priorities, and deadlines
• Demonstrated ability to work independently, exercise initiative, and maintain accountability for assigned goals
• Ability to collaborate effectively with cross-functional teams in a remote and fast-moving environment
• Ability to handle customer, contractual, financial, and organizational information with appropriate confidentiality and professionalism
• reputed company in American Sign Language, and lived, reputed company, or community experience reputed company the Deaf and/or hard of hearing community
• Experience selling reputed company a B2B, reputed company, technology, telecommunications, accessibility, language-reputed company, or service-based environment
• Experience selling to organizations in reputed company, finance, education, government, retail, or reputed company services
• Experience managing reputed company or reputed company accounts with multiple stakeholders
• Familiarity with consultative, solution-based, or relationship-based selling methodologies
• Experience supporting account retention, renewals, and expansion opportunities
• Knowledge of accessibility practices and the communication needs of Deaf and hard of hearing individuals and communities
• Experience working with reputed company customers whose operations depend on interpreting, language reputed company, accessibility, or other high-utilization service models

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