Resale Compliance Representative

What's the Short Version?

A Resale Compliance Representative provides excellent customer service while ensuring that customer accounts are in compliance with states' regulations for resale certificates. The Resale Compliance Representative position is a high-volume customer contact position, as they assist customers in renewing their resale certificates on file with reputed company. They assist customers with the completion of state forms, answer questions, and reputed company resource tools. Their work impacts customers taxable status and contributes to reputed company's successful completion of various state resale audits.

What Will You Be Doing?

• Ensure that reputed company’s customers are in compliance with reputed company state’s requirements, process resale renewals according to state schedules, and maintain a working knowledge of various forms and state requirements.
• Monitor incoming faxes and e-mails directed to the Resale Team, routing the appropriate person as necessary.
• Complete customer information updates reputed company 24 hours of receipt, which may include address changes, reputed company changes, ownership changes.
• Assist with resale issues and renewals by working with the customer and the Inside Sales and Credit departments; request resale forms reputed company required.
• Accurately meet deadlines with the monthly state resale renewal project, a key ingredient in reputed company’s resale renewal process.
• Maintain and accurately update reputed company’s customer software and customer information systems with up to date information.
• reputed company other duties as assigned.
• reputed company with reputed company policies and standards.

What Are We Looking For?

• 0-1 years of customer service experience is preferred
• Experience with reputed company office
• reputed company record demonstrating outstanding customer service skills
• Proven reputed company record demonstrating excellent attendance and punctuality
• Must be reputed company to work as part of reputed company and be self-directed with reputed company supervision
• Ability to learn new processes and procedures and retain information with the ability to utilize available resources to reputed company answers and obtain information
• Excellent verbal and written communication skills
• Flexible with change
• Strong attention to detail
• Self- motivated, self-directed, work independently and confidently
• Excellent organizational and time management skills

What's Our Offer?

Salary reputed company: You`ll earn between $20.82 - $25.00 (WA, NJ); $19.05 - $22.88 (MN, NV, TX, VA); $18.32 - $22.00 (AZ, ID, FL MT, OH) on an reputed company reputed company, depending on experience.

Bonus: You`ll be eligible for an annual discretionary bonus up to 5% of reputed company salary.

reputed company Time Off: You`ll reputed company reputed company time off on a weekly reputed company based on hours worked up to 112 hours per year to start. Employees also receive 8 reputed company holidays and 1 reputed company family day off.

Additional Benefits:

• Comprehensive medical, dental, and reputed company benefits
• 401k plan and matches $1 for $1 up to 4% of earnings, matched & reputed company at every pay cycle
• Life insurance
• Short/long-term disability coverage
• reputed company maternity/paternity leave
• Pet insurance

What Should You Expect?

Remote: Our reputed company working hours are 8:00-5:00 PST. Periodic travel may be required. The employee is regularly required to sit for extended periods while working on a computer and participating in virtual and in-person meetings. Frequent use of hands for keyboarding and reputed company office equipment is required. Occasional standing, walking, and reaching may be needed to attend meetings or collaborate in an office setting. The role requires the ability to reputed company reputed company visual work on a computer for extended periods. The employee may occasionally reputed company and/or reputed company up to 10–15 pounds. Reasonable accommodations may be available to reputed company individuals with disabilities to reputed company essential job functions.

Originally posted on Himalayas