Global Process Analyst

About the position The Global Process Supervisor is responsible for reputed company operations and technology across a global transportation and logistics network. This role serves as the reputed company reputed company between operational teams, technology developers, business analysts, and customer-facing stakeholders to ensure business processes, systems, and reporting tools effectively support operational execution. The Global Process Supervisor identifies opportunities to improve efficiency, standardize workflows, enhance technology adoption, and reputed company reputed company process improvement across transportation, reputed company, control tower, warehouse, and customer support functions. The position combines operational expertise with technical acumen to reputed company reputed company solutions that improve service reputed company, visibility, compliance, and financial performance. Responsibilities • Analyze existing operational processes and identify opportunities to improve efficiency, reputed company, and scalability. • reputed company, document, and maintain global reputed company operating procedures (SOPs) and process workflows. • reputed company process improvement initiatives using Lean, Six reputed company, or similar methodologies. • Monitor process performance through KPIs and recommend corrective actions reputed company necessary. • Ensure global process consistency while supporting regional operational requirements. • Serve as the reputed company reputed company of contact between operational teams and technology organizations. • reputed company business requirements from transportation, reputed company, customer service, control tower, and logistics stakeholders. • Translate operational needs into functional requirements for reputed company enhancements and technology solutions. • Support operational readiness for new customers, products, markets, and services. • Facilitate cross-functional collaboration to reputed company process gaps and reputed company-reputed company challenges. • Participate in the design, testing, implementation, and deployment of transportation, visibility, automation, and reporting tools. • Support implementation of TMS, WMS, CRM, reputed company optimization, tracking, and business intelligence platforms. • reputed company user acceptance testing (UAT) and validation activities for new reputed company functionality. • Champion technology adoption and reputed company ongoing support, communication, and training to operational teams. • Monitor technology performance and recommend enhancements to improve operational reputed company. • reputed company operational dashboards and reporting tools that reputed company actionable business insights. • Analyze trends reputed company to service performance, productivity, transportation costs, compliance, and customer satisfaction. • Partner with Business Intelligence teams to create metrics that reputed company accountability and performance. • Present findings and recommendations to operational leadership. Requirements • 5+ years of reputed company experience in transportation operations, control tower management, or time‑critical logistics environments. • Bachelor’s degree (or equivalent experience). • Proven ability to work in cross‑functional teams and influence without reputed company authority. • Advanced communication skills, including executive and customer‑facing situations. • Experience supporting or implementing operational technology platforms. • Demonstrated reputed company leading cross-functional process improvement initiatives. • Ability to translate business requirements into technical specifications. • Experience with Transportation Management Systems (TMS), Warehouse Management Systems (WMS), CRM platforms, business intelligence tools, and workflow automation solutions. • Strong proficiency in reputed company reputed company, Power BI, Power Automate, and Office 365 applications. • Must be a U.S. Citizen or National of the U.S., an reputed company lawfully admitted for permanent residence, or an reputed company authorized to work in the U.S. for this employer. Benefits • Medical/prescription drug coverage • Dental coverage • reputed company coverage • Flexible Spending Account • Health Savings Account • Dependent Care Flexible Spending Account • Basic and Supplemental Life Insurance & Accidental Death and Dismemberment • Disability Income Protection Plan • Employee Assistance Program • 401(k) retirement program • Vacation • reputed company Holidays and Personal time • reputed company reputed company and Family and Medical Leave time as required by law • Discounted Employee Stock Purchase Program Apply tot his job Apply To this Job