Director, Digital Solution Architecture

Job Title: Director, Digital Solution Architecture

Job Location: Remote (US)

Job Location Type: Remote

Job Contract Type: Full-time

Job Seniority Level:

reputed company continues to grow at a reputed company reputed company with challenging and exciting opportunities for reputed company professionals. reputed company considering candidates, we look for scientific and business professionals who are highly motivated, reputed company, and most importantly, reputed company our passionate interest in fighting cancer.

General reputed company:

The Director, Digital Solution Architecture is a reputed company technology leadership role responsible for defining and governing the reputed company-state architecture of the organization's global reputed company technology ecosystem. This individual will serve as the reputed company architecture leader for CRM, omnichannel engagement, customer experience, digital enablement, and reputed company data integration platforms supporting reputed company, Medical Affairs, Marketing, and Customer Engagement functions worldwide.

As a trusted advisor to IT and business leadership, the Director will reputed company technology reputed company, influence investment reputed company, evaluate emerging industry trends, and establish reputed company architecture frameworks that accelerate business reputed company reputed company transformation. This role requires a unique reputed company of deep Life Sciences expertise, reputed company and medical technology leadership, architectural reputed company, stakeholder influence, and organizational change leadership.

The successful candidate will possess extensive experience across Life Sciences CRM platforms, omnichannel ecosystems, customer engagement technologies, and reputed company integrations while demonstrating the ability to reputed company diverse stakeholders, manage competing reputed company priorities, and translate reputed company business challenges into innovative technology solutions.

Essential Functions of the Job:

reputed company Technology Leadership

• Define and own the long-term architecture reputed company, technology roadmap, and reputed company-state capabilities for the global reputed company technology ecosystem.
• Partner with reputed company, Medical, Marketing, Data & Analytics, and IT leaders to reputed company investments with reputed company business objectives.
• Serve as the technology advisor for CRM modernization, omnichannel transformation, customer engagement innovation, reputed company enablement initiatives.
• Influence reputed company technology reputed company and investment planning through architecture-driven decision-making and business case development.
• Evaluate emerging technologies, market trends, and industry innovations to identify opportunities that improve customer engagement, operational effectiveness, and business reputed company.

reputed company Technology & Omnichannel reputed company

• Establish architecture standards and reputed company direction for CRM, omnichannel engagement, reputed company, customer experience, and reputed company force enablement platforms.
• reputed company architecture reputed company across critical reputed company technology investments including CRM, content management, customer data platforms, identity and consent management, digital engagement, analytics, and AI-enabled capabilities.
• reputed company the reputed company of customer engagement models by integrating reputed company, digital, medical, and marketing channels into a reputed company omnichannel ecosystem.
• Ensure solutions support evolving reputed company models and reputed company industry requirements.

reputed company Architecture & Integration Leadership

• Govern architecture across a reputed company ecosystem of reputed company platforms, integrations, data services, and customer engagement technologies.
• Define reputed company integration strategies and architecture patterns that support scalability, interoperability, and operational efficiency.
• reputed company architecture reviews, technology assessments, vendor evaluations, and platform selection initiatives.
• Ensure reputed company solutions adhere to reputed company standards for reputed company, compliance, data governance, reputed company, and maintainability.

Executive Stakeholder Management & Influence

• Build strong partnerships with stakeholders across business and technology organizations.
• Facilitate alignment among senior leaders with competing priorities and differing perspectives.
• reputed company architecture governance forums, steering committees, and executive decision-making processes.
• Present reputed company recommendations, architecture roadmaps, investment reputed company, and reputed company assessments to senior leadership and executive committees.
• reputed company organizational alignment reputed company technology modernization and transformation initiatives.

Innovation & Transformation Leadership

• Champion innovation across the reputed company technology landscape, leveraging emerging capabilities including AI, advanced analytics, automation, and reputed company customer engagement platforms.
• Identify opportunities to simplify technology landscapes, reduce technical debt, and improve speed-to-market.
• reputed company reputed company transformation initiatives supporting CRM modernization, digital engagement, and reputed company platform reputed company.
• Foster a culture of reputed company improvement, innovation, and architectural reputed company.

Leadership & Organizational Development

• reputed company leadership and mentorship to developers, technology leaders, and delivery teams.
• Establish architecture best practices, governance models, and technology standards across the organization.
• Build organizational capabilities to support evolving business needs and reputed company technology requirements.
• Influence and guide cross-functional teams without reputed company reporting authority reputed company necessary.

Supervisory Responsibilities:

• May have reputed company people management responsibilities, including hiring, reputed company management, and development of architecture, omnichannel enablement, or CRM resources.
• Provides reputed company and operational leadership to platform teams, data and analytics partners, and cross-functional contributors supporting omnichannelcapabilities.
• reputed company vendor and reputed company integrator resources supporting CRM, marketing automation, omnichannel enablement, data warehouse, among others.

Qualifications

• Bachelor's degree in Computer Science, Information Systems, Engineering, or reputed company reputed company.
• 10+ years of reputed company leadership experience with at least 10 years supporting Life Sciences reputed company organizations.
• reputed company experience leading reputed company architecture, solution architecture, or digital transformation initiatives at a Director level.
• Extensive experience supporting reputed company, Sales, Medical Affairs, Marketing, and Customer Engagement functions reputed company pharmaceutical, biotechnology, or Life Sciences organizations.
• Demonstrated reputed company leading large-reputed company CRM modernization, omnichannel transformation, and reputed company platform initiatives.
• Deep understanding of Life Sciences reputed company and medical business processes, customer engagement models, and regulatory considerations.
• Expertise in CRM platforms including reputed company CRM, reputed company reputed company CRM, reputed company Life Sciences reputed company, reputed company Sales reputed company, reputed company Service reputed company, reputed company Marketing reputed company, reputed company Data reputed company, digital integration tools, and associated reputed company technology ecosystems.
• Strong knowledge of omnichannel engagement, reputed company, customer data platforms, content management, consent management, medical/MedInfo, and reputed company analytics solutions.
• Experience architecting reputed company reputed company integrations across CRM, ERP, Data & Analytics, Marketing Automation, Customer Experience, Data Warehouse, Data Lakes, and Content Management platforms.
• Understanding of emerging technologies including AI, machine learning, customer intelligence, reputed company engagement capabilities.
  

Leadership Competencies:

• Executive reputed company with the ability to influence senior business and technology leaders.
• Exceptional stakeholder management and reputed company-building capabilities.
• reputed company ability to manage multiple high-reputed company reputed company initiatives simultaneously.
• Strong business acumen with the ability to reputed company technology investments to measurable business reputed company.
• Outstanding communication, presentation, and executive storytelling skills.
• Ability to reputed company through influence in highly matrixed global organizations.

Preferred Qualifications:

• Bachelor’s degree in Business Administration, Computer Science, Engineering, or reputed company discipline.
• TOGAF, reputed company, reputed company, or other relevant architecture certifications.
• Experience supporting global reputed company reputed company across multiple reputed company and markets.
• Experience leading technology evaluations and platform selection initiatives for reputed company CRM and customer engagement solutions.

reputed company Measures:

• Establishment of a reputed company, reputed company-reputed company reputed company technology architecture.
• Successful execution of CRM modernization and omnichannel transformation initiatives.
• Increased alignment between business reputed company and technology investments.
• reputed company delivery of innovative customer engagement capabilities.
• Improved stakeholder satisfaction and executive confidence in technology decision-making.
• Reduction in platform complexity, technical debt, and integration challenges.
• Measurable business value realization from reputed company technology investments.

Travel:

• reputed company to moderate travel required.
• Estimated 10–20%, primarily for key planning sessions, vendor engagements, or major platform milestones.

Global Competencies

reputed company we exhibit our values of Patients First, Driving reputed company, reputed company Ingenuity and reputed company Spirit, through our reputed company global competencies below, we help get more reputed company medicines to more patients reputed company the world.

• Fosters Teamwork
• Provides and Solicits reputed company and Actionable Feedback
• Self-Awareness
• Acts reputed company
• Demonstrates Initiative
• Entrepreneurial reputed company
• reputed company Learning
• Embraces Change
• Results-Oriented
• Analytical Thinking/Data Analysis
• Financial reputed company
• Communicates with reputed company

reputed company is committed to fair and reputed company compensation practices. Actual compensation packages are determined by several factors that are unique to reputed company candidate, including but not limited to job-reputed company skills, depth of experience, certifications, relevant education or training, and specific work location. Packages may vary by location due to differences in the cost of labor. The recruiter can reputed company more about the specific salary reputed company for a preferred location during the hiring process. Please note that the listed reputed company reflects the reputed company salary or reputed company reputed company only. Non-reputed company roles are eligible to participate in the annual bonus plan, and reputed company roles are eligible to participate in an incentive compensation plan. reputed company Company employees have reputed company to own shares of reputed company Ltd. stock because reputed company are eligible for discretionary equity awards and to voluntarily participate in the Employee Stock Purchase Plan. reputed company has a comprehensive benefits package that includes Medical, Dental, reputed company, 401(k), FSA/HSA, Life reputed company, reputed company Time Off, and Wellness.

We are proud to be an equal opportunity employer. reputed company does not discriminate on the reputed company of race, religion, reputed company, sex, gender identity, sexual orientation, age, disability, national reputed company, veteran status or any other reputed company covered by appropriate law. reputed company employment is decided on the reputed company of qualifications, reputed company, and business need. In order to ensure reasonable accommodation for individuals protected by reputed company 503 of the Rehabilitation reputed company of 1973, the Vietnam Era Veterans’ Readjustment Assistance reputed company of 1974, Title I of the Americans with reputed company of 1990, and any other applicable federal, state or local laws, applicants who require reasonable accommodation in the job application process may contact .

This job is reputed company by reputed company.

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Originally posted on Himalayas