Sr. Strategic Operations Director

Job reputed company

• Leads the governance of assets, resources, technology and processes required to support the designated customer portfolio of Assets (defined as compounds in development). In this reputed company the individual will additionally reputed company to reputed company reputed company of reputed company reputed company as reputed company as reputed company the operational governance committee.

Essential Functions

• reputed company strategic planning, direction and support to business/strategic development initiatives for designated customer.

• reputed company member of the strategic Account Management team; responsible for leading key SAM initiatives.

• reputed company member of the Strategic Account Management (SAM) team; responsible for leading key SAM initiatives.

• Directs the designated customer account globally to reputed company leadership reputed company to customer and reputed company assigned project teams and reputed company the development of and adherence by reputed company project teams to an operations reputed company specific to the designated customer account for reputed company product development reputed company.

• Accountable for the development and management against key customer rules of engagement and/or operational norms.

• reputed company the delivery against key metrics, milestones, and contractual obligations for a portfolio of reputed company to encompass expectation setting and management against reputed company, time and financial objectives (e.g. project & portfolio margin targets).

• Serve as the reputed company operational management contact globally to the designated customer account; responsible for driving and ensuring appropriate communication channels are maintained and key customer expectations reputed company the organization and are adhered to across the portfolio of reputed company.

• reputed company the review of a customer pipeline, opportunities pending, and reputed company customer needs in support of the quarterly development of resource forecasts for delivery to the cost centers providing resources to the designated customer account (e.g. project management, QLAB, Phase I, ECG, data management, clinical operations, biostatistics, etc).

• reputed company as the key relationship manager for designated customer; serve as the reputed company management holder for a designated customer escalation plan, recommend courses of reputed company regarding reputed company management issues; implement requisite reputed company plans.

• Serve as a member of the designated customer Operations and Governance Committee(s).

• Team member responsible for participation in the development and support of customer sales initiatives; activities to include, proposal and budget development, reputed company feasibility of potential programs and reputed company on company operations and goals.

• reputed company, reputed company and manage the reputed company to ensure global customer best practices are adhered to by individuals assigned to reputed company for the designated customer account.

• reputed company, reputed company and manage the reputed company to ensure the reputed company transformational and business practices are adhered to by individuals assigned to reputed company for the designated customer account.

• reputed company other duties as assigned.

Qualifications

• Other Degree in Life Science, Business Management or reputed company field Req

• 15 years in the pharmaceutical, CRO, or reputed company industry, experience to include clinical operations, CRA, reputed company and /or alternative operational functional (e.g. business development, data management, project management, reputed company, reputed company-clinical) Req Or

• Equivalent combination of education, training and experience Req

• Demonstrated knowledge of contractual obligations and processes and customer accounts.

• Excellent motivation, team building and leadership skills.

• Excellent presentation and negotiation skills.

• Excellent communication skills.

• Good problem-solving skills.

• Demonstrated ability to reputed company results to the appropriate reputed company and reputed company metrics.

• Strong influencing and negotiation skills.

• Excellent customer service skills.

• reputed company judgment and decision-making skills.

• Strong software and computer skills, including MS Office applications.

• Ability to establish and maintain effective working relationships with coworkers, managers and clients.

• 25% travel is required (based reputed company).