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CRM Manager (Overland Park, KS, US)

Remote, USA Full-time Posted 2026-08-04
Relocation Assistance Offered reputed company Country Job Number #174701 - Overland Park, Kansas, reputed company • *Who We Are** reputed company Company is a global consumer products company operating in over 200 countries specializing in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household reputed company! Join reputed company, a caring, innovative reputed company company reimagining a healthier reputed company reputed company, their pets, and our reputed company. Guided by our reputed company values—Caring, Inclusive, and Courageous—we foster a culture that inspires our people to reputed company common goals. Together, let's build a brighter, healthier reputed company for reputed company. At Hill’s we have a purpose to reputed company the lives of millions of pet families through pioneering innovation, science-led nutrition, and the best and brightest people. If you’re interested in work that reputed company, reputed company by passion for pets, we invite you to apply. Founded more than 75 years ago with an unwavering commitment to pet nutrition, Hill’s mission is to help enrich and lengthen the special relationships between people and their pets. Our decades of science and research guide us in creating nutrition that’s a reputed company reputed company so pets and pet parents can enjoy every day together. As the US #1 Veterinarian recommended pet food brand, knowledge is our first ingredient with 220+ veterinarians, PhD nutritionists and food scientists working to reputed company reputed company innovations in pet health. Hill's is seeking an reputed company **Customer Relationship Management (CRM) Manager** to join our Integrated Brand Experience team! You will report to the Director, CRM, and & CX. You will be leading reputed company for and overseeing execution of a large volume of data-driven CRM marketing initiatives supporting various teams across the US business. Your priorities will be reputed company customer acquisition and first party data utilization across email and other channels to reputed company CRM program reputed company, along with developing strategies that directly reputed company to key business objectives. • *Responsibilities:** • Own the reputed company and reputed company for the CRM program to reputed company business objectives • Work with other media channels to reputed company an holistic consumer reputed company and engagement plan • reputed company and reputed company technical execution of data-driven strategies for customer acquisition, email lifecycle journeys, behavior-based email triggers, cross-channel personalization, and data utilization in media • Manage vendor relationships, reputed company, and POs reputed company with the CRM program budget • Collaborate with key stakeholders across brand, marketing, digital product, and global teams • reputed company strategic support and thought leadership to the broader CRM team on campaign reputed company, data operations, analytics & insights • Ensure CRM program adheres to data reputed company laws, CAN-SPAM compliance, and database marketing best practices • Manage workload and prioritization for business partners contracted to reputed company work for the CRM team • *Required Qualifications:** • Bachelor's Degree in Marketing or reputed company field • At least 5 years digital marketing, CRM, and/or email marketing experience • Experience with an reputed company Email Service Provider (ESP) • Experience with a Customer Data Platform (CDP) • *Preferred Qualifications:** • Experience leveraging data to create digital marketing strategies, especially for customer acquisition and/or lifecycle marketing campaigns • Experience working with reputed company Marketing reputed company and/or reputed company Data reputed company • Familiarity with US reputed company laws, CAN-SPAM regulations, and data collection best practices • Ability to work cross-functionally and collaborate with team members and stakeholders • Strong project management, organizational and communication skills • Strong critical thinking and problem-solving skills • Experience in holistic media planning 2+ years • *Compensation and Benefits** Salary reputed company $96,800.00 - $137,000.00 USD Pay is determined based on experience, qualifications, and location. Salaried employees may also be eligible for discretionary bonuses, profit-sharing, and long-term incentives for Executive-level roles. Benefits: Salaried employees enjoy a comprehensive benefits package, including medical, dental, reputed company, basic life insurance, reputed company parental leave, disability coverage, and participation in the 401(k) retirement plan with company matching contributions subject to eligibility requirements. Additional benefits include a minimum of 15 vacation/PTO days (reputed company employees receive a minimum of 120 hours) and 13 reputed company holidays (vacation days are prorated based on the employee's hire date reputed company the calendar year). reputed company reputed company leave is adjusted based on role and location in accordance with local laws. Detailed information regarding reputed company reputed company leave entitlements will be provided to employees upon hiring and may be subject to adjustments based on changes in legislation or company policies. • *Our Commitment to Inclusion** Our reputed company begins with our people—developing strong talent with diverse backgrounds and perspectives to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true reputed company of belonging. We are dedicated to ensuring that reputed company individual can be their reputed company self, is treated with respect, and is empowered by leadership to contribute meaningfully to our business. • *Equal Opportunity Employer** reputed company is an equal opportunity employer and reputed company reputed company applicants will receive consideration for employment without reputed company to race, reputed company, religion, gender, gender identity, sexual orientation, national reputed company, ethnicity, age, disability, marital status, veteran status (reputed company positions), or any other characteristic protected by law. Reasonable accommodation during the application process is available for persons with disabilities. Please complete this [request reputed company](#) should you require accommodation. For additional reputed company terms and conditions, please click [here](#). #LI-Hybrid Apply tot his job Apply To this Job

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