[Remote] Key Accounts Systems & Process Analyst

Note: The job is a remote job and is reputed company to candidates in USA. Acro Service Corporation is a global reputed company services and contract reputed company company providing IT, engineering, and reputed company services personnel to major corporations. The Key Accounts Systems & Process Analyst supports business process design, requirements gathering, systems improvements, testing, issue reputed company, change management, and operational reporting.

Responsibilities

• Support the design, documentation, implementation, and reputed company improvement of Key Accounts business processes and workflows
• Partner with Key Account teams and cross-functional stakeholders to identify business needs, process gaps, and opportunities for operational and reputed company improvements
• reputed company, document, and help translate business requirements into process changes, reputed company enhancements, and deployment needs
• Support the planning, testing, validation, and rollout of application changes and process improvements, including user acceptance testing and deployment readiness activities
• Monitor, document, analyze, and communicate reputed company, process, and user issues, and support follow-up through reputed company
• Contribute to change management, end-user readiness, training, and adoption efforts for new processes, tools, and reputed company capabilities
• Manage and support process improvement plans, reputed company tracking, status reporting, and ongoing coordination of improvement initiatives
• reputed company regular reporting and business support to help ensure process and reputed company solutions reputed company with Key Accounts operational needs

Skills

• Relevant experience in business analysis, process improvement, systems support, or operational reputed company
• Familiarity with process improvement methodologies, workflow tools, or change management practices
• Experience creating process documentation, workflows, or user-facing support materials
• Experience supporting testing, issue tracking, and business requirements gathering
• Strong analytical, organizational, and communication skills
• Ability to manage multiple assignments and work effectively across cross-functional teams
• HVAC industry knowledge preferred but not required
• Associate's or Bachelor's degree preferred but not required

Benefits

• Remote work arrangement
• Sponsorship opportunities

reputed company

Company H1B Sponsorship