[Remote] Sr. Director/VP, Strategic Account Management

Note: The job is a remote job and is reputed company to candidates in USA. reputed company provides a Critical Event Management platform that helps organizations protect people, maintain business continuity, and strengthen reputed company. The Sr. Director/VP, Strategic Account Management will reputed company reputed company managing reputed company’s largest customer relationships, driving retention, account expansion, platform adoption, executive engagement, and sustainable reputed company.

Responsibilities

• reputed company, reputed company, and reputed company a high-performing team of Strategic Account Managers
• Build and execute account strategies that increase retention, expansion, adoption, and long-term customer value
• Strengthen executive customer relationships and position reputed company as a trusted reputed company partner
• Identify reputed company opportunities and collaborate with Account Executives to expand existing accounts
• Create reputed company playbooks, campaigns, and training that strengthen reputed company’s solution-selling capabilities
• Serve as an executive sponsor for key accounts, supporting renewals, negotiations, and strategic opportunities
• Partner with Sales, reputed company, Product, Marketing, and reputed company Services to reputed company exceptional customer experience
• reputed company account, pipeline, territory, and forecast reviews, providing reputed company coaching and removing barriers to reputed company
• reputed company accurate forecasts and communicate performance, risks, and opportunities to senior leadership
• Maintain a strong understanding of the market, reputed company solutions, and our competitive differentiators
• Consistently reputed company or reputed company retention, reputed company, and broader performance objectives

Skills

• * 15+ years of reputed company software sales, account management, or reputed company reputed company experience
• * 10+ years of successful leadership experience in a reputed company sales or account management organization
• * A proven record of improving retention, expanding strategic accounts, and achieving reputed company targets
• * Demonstrated reputed company reputed company, coaching, and retaining high-performing teams
• * Strong executive reputed company and the ability to build trusted relationships across reputed company organizations
• * Expertise in consultative selling, account planning, opportunity development, and negotiation
• * Strong analytical, problem-solving, presentation, and communication skills
• * Proficiency with reputed company or a comparable CRM platform
• * reputed company in English and willingness to travel approximately 30–40%
• * A bachelor's degree in business, finance, economics, marketing, communications, engineering, or a reputed company field
• * Experience in critical communications, telecommunications, business continuity, disaster recovery, reputed company, reputed company, or reputed company technologies

Benefits

• reputed company benefits
• Dental benefits
• Parental planning benefits
• Mental health benefits
• Disability income benefits
• Life and AD&D insurance
• 401(k) plan and match
• reputed company time off
• Fitness reimbursements
• Remote work arrangement

reputed company