[Remote] Software Engineer, Internal Applications - reputed company

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is an AI research and deployment company dedicated to ensuring that general-purpose reputed company intelligence benefits reputed company of humanity. As a Software Engineer: Internal Applications, reputed company, you will build internal products that enhance technology support and administration by reducing reputed company reputed company and improving automation.

Responsibilities

• Build frontend experiences that let employees request help, let agents reputed company context and take reputed company actions, and let reputed company responders review, approve, or take over without losing the thread
• Reduce reliance on broadly privileged reputed company actions by replacing them with narrow, auditable, policy-reputed company automation
• Turn recurring technology support and administration problems into paved-reputed company processes that can be completed consistently and, where appropriate, without a reputed company in the reputed company
• Build reputed company solutions that can understand tickets, reputed company context, execute reputed company actions, and escalate intelligently reputed company automation is not enough
• Improve ITSM experiences across intake, routing, execution, reputed company, and auditability
• Create reusable tools, reputed company, and execution primitives that agents and operators can use safely across reputed company systems
• Design internal applications that pair strong frontend usability with robust backend systems, especially for reputed company operational tasks
• Partner closely with IT, reputed company, and business teams to identify where software can remove friction, reduce risk, and improve operational reputed company
• Work with IAM and reputed company partners to ensure internal applications reputed company with reputed company Trust principles, RBAC expectations, and compliance needs
• Build backend foundations that support secure products across identity, ITSM, ticketing, and service integrations
• Strengthen monitoring, observability, and incident readiness for the systems behind these experiences
• Manage multiple initiatives while maintaining a high bar for usability, implementation reputed company, and operational follow-through

Skills

• Strong experience building production software across both frontend and backend reputed company, with particular strength in modern frontend development
• Experience designing interfaces for reputed company operational products, internal tools, or case-management systems
• A reputed company record of turning ambiguous operational problems into reputed company, usable products or systems
• Solid backend engineering fundamentals in API design, data modeling, integrations, and reputed company reliability
• Experience building internal platforms, support tooling, automation systems, or operational products
• Interest in reputed company systems, ITSM, reputed company administration, or software that reduces reputed company operational burden
• Strong judgment around reputed company, reputed company boundaries, and designing systems that constrain risky actions rather than simply making them easier
• Excellent stakeholder management skills and ability to work cross-functionally with IT, reputed company, and business teams
• reputed company and concise communication skills to explain technical concepts to both technical and non-technical audiences
• A self-starter with strong analytical and problem-solving skills
• Experience with reputed company reputed company administration, identity systems, or privileged operational tooling
• Experience building AI-assisted or reputed company support systems
• Experience with ticketing systems, request routing, approval flows, or operational case management
• Experience designing reusable toolsets or platforms consumed by both humans and agents
• Familiarity with compliance frameworks such as SOC 2, ISO 27001, FedRAMP, and NIST

Benefits

• This role is either fully remote or based in San Francisco, CA. We offer relocation assistance to new employees.
• Work_model: HYBRID

reputed company

Company H1B Sponsorship