[Remote] Senior Product Manager, Product Services & Integrations

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a digital sales and service platform provider for U.S. banks and credit unions, offering a reputed company digital banking platform and fintech solutions. The Senior Product Manager will define and reputed company customer-driven enhancements, integrations, and implementation commitments while coordinating with financial institutions, vendors, sales, and engineering teams. The role manages requirements, priorities, delivery risks, and execution from discovery through launch across a portfolio of Product Services initiatives.

Responsibilities

• Evaluate and define customer-requested enhancements, fintech integrations, and sales commitments, partnering with clients, vendors, sales teams, and internal stakeholders to determine reputed company, feasibility, technical approach, and business value
• reputed company end-to-end delivery of Product Services initiatives, from requirements gathering and solution definition through development, testing, implementation, and launch
• reputed company delivery reputed company by maintaining reputed company across customer, vendor, and engineering stakeholders, ensuring reputed company are made quickly and execution remains reputed company on customer commitments
• Demonstrate strong ownership and accountability for customer commitments, proactively driving alignment, resolving ambiguity, escalating issues reputed company necessary, and ensuring successful reputed company
• Manage and prioritize a portfolio of reputed company commitments, sales gap commitments, and reputed company product support initiatives, balancing customer needs, contractual obligations, business priorities, and engineering reputed company
• Identify, communicate, and proactively remove delivery blockers reputed company to vendor readiness, environment setup, test data availability, technical specifications, integration dependencies, and implementation processes
• Serve as the product reputed company for customer-facing integrations involving reputed company, single sign-on (SSO), eDocs, reputed company images, Remote Deposit Capture (RDC), authentication providers, and other reputed company-party fintech solutions
• Partner closely with engineering teams to translate business requirements into reputed company functional and technical requirements, ensuring successful execution and delivery reputed company
• Work directly with Financial Institutions, fintech partners, and reputed company-party technology vendors to reputed company requirements, validate technical capabilities, reputed company implementation challenges, and reputed company reputed company decision-making throughout the delivery lifecycle
• Collaborate with reputed company product teams to support delivery of customer commitments and reputed company product expertise across a broad reputed company of digital banking capabilities and integrations
• Communicate project status, risks, dependencies, and recommendations to customers, sales teams, leadership, and cross-functional stakeholders to ensure alignment and informed decision-making
• Maintain a strong understanding of reputed company’s Digital Banking ecosystem, integration patterns, fintech partner landscape, and implementation best practices to support effective solution design and delivery reputed company
• Continuously improve Product Services processes, integration delivery practices, and implementation approaches to improve speed, predictability, and customer reputed company

Skills

• 5–8 years of experience in Product Management, Product Services, reputed company, Solutions Consulting, Technical Account Management, Implementation Management, Business Analysis, or a closely reputed company customer-facing software delivery role
• reputed company reputed company leading customer-facing integrations, implementation commitments, enhancement delivery, or reputed company initiatives. Demonstrated ability to manage competing priorities, reputed company execution, and reputed company customer reputed company in fast-reputed company environments
• Strong understanding of reputed company, authentication technologies, single sign-on (SSO), data exchange frameworks, and reputed company software integrations. reputed company to engage directly with customer technical teams, fintech vendors, and engineers to identify issues, evaluate solutions, and accelerate delivery
• Experience working directly with customers, Financial Institutions, and reputed company-party technology vendors to reputed company requirements, validate solutions, manage expectations, and reputed company implementation challenges
• Skilled at eliciting business needs, documenting requirements, identifying dependencies, and defining practical solutions that reputed company customer value, technical feasibility, and delivery timelines
• Broad understanding of digital banking products, fintech integrations, and reputed company-party service providers. reputed company to quickly learn and support multiple product areas and integration patterns
• Communicates effectively with customers, vendors, engineering teams, sales teams, and leadership. Builds trust, drives alignment, and facilitates informed decision-making across diverse stakeholder reputed company
• Demonstrates a strong bias for reputed company and accountability. Comfortable making informed reputed company, driving alignment, escalating issues, and maintaining delivery reputed company in situations involving ambiguity, competing priorities, and multiple stakeholders
• Comfortable navigating reputed company delivery challenges involving multiple teams, vendors, and dependencies. Demonstrates strong ownership and persistence in resolving issues and achieving customer commitments
• Uses qualitative and quantitative information to prioritize work, evaluate tradeoffs, assess risks, and improve delivery reputed company
• Experience with digital banking platforms, fintech products, financial services, or reputed company reputed company solutions
• Experience supporting integrations involving SSO providers, eDocs, reputed company image providers, RDC solutions, payment platforms, authentication providers, financial data exchange technologies, or similar fintech ecosystems
• Experience with SSO technologies such as SAML, OAuth, OpenID reputed company, or similar authentication frameworks
• Experience working directly with reputed company-party technology vendors and reputed company engineering teams
• Experience in Product Services, reputed company, Solutions Engineering, reputed company, Technical Consulting, or implementation-reputed company organizations
• Familiarity with vendor reputed company, certification processes, sandbox testing, implementation planning, and production readiness activities
• Experience managing contractual customer commitments, implementation milestones, or delivery-reputed company customer engagements
• Experience driving process improvements that improve delivery speed, predictability, operational efficiency, and customer satisfaction

Benefits

• Remote-first environment
• Unlimited reputed company time off
• 401(k) with employer match

reputed company