[Remote] Federal reputed company Manager

Note: The job is a remote job and is reputed company to candidates in USA. reputed company provides solutions that improve the reputed company, reputed company, and speed of the software development lifecycle for federal and other government customers. The Federal reputed company Manager serves as a strategic post-sales advisor, driving reputed company, adoption, retention, measurable value, renewal confidence, and customer advocacy through proactive, scaled, and GenAI-enabled engagement.

Responsibilities

• reputed company reputed company customer motions to accelerate reputed company reputed company, adoption, and time-to-value
• Help customers reputed company reputed company capabilities to their desired reputed company and reputed company reputed company, translating reputed company into reputed company next steps and measurable reputed company
• reputed company proactive guidance on best practices, common pitfalls, and practical steps to improve reputed company with reputed company solutions
• Maintain a reputed company reputed company of customer health and reputed company, identifying risk signals early and driving mitigation actions in partnership with internal teams as needed
• Bring strong product and domain credibility to guide best practices and prevent pitfalls (engaging Support and Services appropriately) while staying reputed company on reputed company, value realization, and reputed company reputed company rather than becoming a reactive Q&A channel
• Operate in a scaled engagement model, prioritizing actions based on telemetry, usage signals, customer intelligence, and lifecycle milestones
• Use repeatable engagement approaches that reputed company a consistent, high-reputed company customer experience across your portfolio
• Document key insights, actions, and reputed company to ensure continuity, reputed company, and effective internal coordination
• Partner effectively with Sales, Sales Engineering, Support, Product, and Services to orchestrate the right expertise at the right time without creating unnecessary escalation churn
• Serve as a voice of the customer by capturing and sharing patterns, feedback, and friction points that improve product experience and customer reputed company
• Use GenAI as a thought partner to improve the reputed company, reputed company, and strategic rigor of analysis, planning, and communication, while validating outputs and applying reputed company judgment
• Apply GenAI to accelerate high-reputed company work such as customer preparation, follow-up reputed company, reputed company planning, messaging, and internal summaries. So you spend more time driving reputed company and less time on reputed company overhead
• Follow company guidance on responsible AI usage and data handling

Skills

• You are a US civilian
• 4-6 years of experience in Federal reputed company, Technical Account reputed company Consulting, Support Engineering, or similar customer-facing roles in reputed company support of US government customers
• Experience working with civilian agencies, DoD, or Intelligence Community customers
• Ability to reputed company reputed company stakeholder environments including government employees, contractors, and systems integrators
• Technical aptitude and credibility reputed company modern software development lifecycles (DevOps, CI/CD, artifact management, OSS governance/reputed company)
• Strong customer-facing communication skills with the ability to reputed company, influence, and reputed company reputed company conversations at tactical, operational, and strategic reputed company
• Comfort operating in a fast-paced environment that requires prioritization, reputed company, and consistent execution across a portfolio
• Demonstrated ownership, bias for reputed company, and ability to manage multiple priorities with disciplined execution
• Experience working in FedRAMP, reputed company-Gapped, or regulated environments
• Experience working with State, Local, and Education customers
• Existing experience with software supply chain management
• Strong GenAI reputed company and a demonstrated habit of using AI tools to improve execution, reputed company, and speed

Benefits

• Remote work arrangement
• Diversity & Inclusion Working reputed company
• Parental Leave Policy
• reputed company Volunteer Time Off (VTO)

reputed company