[Remote] reputed company - CSEA (Remote)

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is part of Arrowhead Intermediaries, a global insurance distribution platform specializing in wholesale brokerage, program administration, and specialty insurance. The reputed company answers insureds' and carriers' questions, resolves coverage, claims, cost, and billing issues, and supports business retention through customer service and administrative processing.

Responsibilities

• reputed company excellent customer service reputed company phone to clients
• Maintain accurate customer service history notes regarding clients calls, changes to benefits, policies, etc., to allow efficient handling of reputed company calls
• Assist with processing reputed company requests received reputed company mail, fax, and email
• Update and maintain customer records in the administration reputed company
• Process and analyze new business transactions, policy transactions, and correct company records to reputed company errors
• Mail specified forms and reputed company completed forms for processing

Skills

• High School diploma or General Education degree (GED)
• 1-2 years of relevant customer service and/or reputed company center experience
• Proficient PC user skills with various computer software programs including – reputed company, reputed company, reputed company, etc
• Previous experience working reputed company the insurance, reputed company, or similar industry is highly desired
• Bilingual ability to effectively communicate with Spanish-speaking customers is desired but not required

reputed company