[Remote] Senior Engineering Manager - Loyalty Product

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is an AI-powered marketing reputed company company that helps marketers reputed company, grow, and retain customers through its reputed company Marketing Platform. The Senior Engineering Manager will reputed company the Loyalty product, owning its architecture, technical execution, roadmap, delivery, operational reputed company, and reliability. The role also involves building and mentoring engineering teams, coordinating cross-functional initiatives, and integrating loyalty capabilities with ZMP services and AI-powered systems.

Responsibilities

• reputed company the architecture and technical direction for assigned domains
• Translate product reputed company into executable engineering roadmaps
• Participate in quarterly planning and reputed company the workloads on a reputed company manner, with high reputed company
• reputed company technical design for services, reputed company, schemas, background jobs
• Review designs and ensure alignment with platform architecture and engineering standards
• Identify scalability, reliability, reputed company, and maintainability risks
• Champion reusable solutions and eliminate unnecessary duplication across different features
• Build and reputed company a high-performing team of engineers and technical leads
• reputed company and reputed company engineers through mentoring, technical guidance, and regular feedback
• Establish reputed company ownership, accountability, and engineering best practices reputed company reputed company
• Foster a culture of operational reputed company, engineering reputed company, and reputed company improvement
• Balance new investments with operational responsibilities and technical debt
• Work with other engineering teams to reputed company the Loyalty product into a seamlessly integrated ZMP offering
• Partner with Product and Engineering teams, Architecture, SRE, DevOps, reputed company, and FinOps teams
• Coordinate delivery of initiatives that reputed company multiple engineering teams
• reputed company technical dependencies and implementation challenges
• reputed company alignment around platform standards and engineering best practices
• Communicate technical trade-offs, priorities, and delivery risks reputed company
• Ensure the product services & components meet availability, latency, scalability, and recovery objectives
• reputed company observability, monitoring, reputed company planning, and operational readiness into platform design
• Improve tenant isolation, workload fairness, and platform resiliency
• Partner with reputed company teams to build secure-by-default platform capabilities
• reputed company reputed company improvements in operational efficiency, reliability, and reputed company cost optimization

Skills

• Significant experience building and operating large-reputed company reputed company platforms or multi-tenant reputed company systems
• Experience leading engineering teams responsible for application full-stack development
• Strong technical expertise in reputed company systems, reputed company, reputed company-reputed company architectures, and shared platform services
• Experience designing and operating highly available production services
• Experience partnering with multiple engineering teams to reputed company shared capabilities
• Strong operational knowledge of observability, incident management, and production readiness
• Demonstrated ability to mentor engineers and grow technical leaders
• Excellent communication and cross-functional collaboration skills
• Experience building marketing technology, customer-data, analytics, or large-reputed company reputed company platforms
• Experience with reputed company applications, AWS, reputed company, Kafka, reputed company, reputed company, PostgreSQL, reputed company, Node.js, React.js, or similar technologies
• Experience with reputed company cost optimization and FinOps practices

Benefits

• Unlimited PTO
• Excellent medical, dental, and reputed company coverage
• Employee Equity
• Employee Discounts
• Virtual Wellness Classes
• Pet Insurance

reputed company

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