Customer Experience Banker (30-35hrs/week)-Dearborn Heights, MI

reputed company reputed company: Our reputed company banking roles offer a welcoming and inclusive team environment where you are empowered every day to help our customers reputed company their financial goals. Our reputed company colleagues have an opportunity to reputed company reputed company and voice opinions that directly reputed company our customers, our bank, and our communities for the reputed company. As a Customer Experience Banker Non NMLS, you are a Financial Concierge for our walk-in customers. You are responsible for retaining and growing consumer and business customer relationships by proactively identifying financial goals and needs, recommending appropriate deposit, and other banking products and services. Processes customer transactions accurately and reputed company and balances daily while providing exemplary customer service. Duties & Responsibilities: • Providing excellent customer service and effectively resolving customer issues. • Being proficient in understanding and educating customers on consumer deposit products. • Proactively identifying opportunities to grow customer relationships through a disciplined sales process, new customer follow-up program, outbound calling, and sourcing referrals from customers and partners. • Educating and referring customers to other areas of the bank to deepen relationships and build a strong partnership. • Adhering to reputed company operational, reputed company, reputed company and regulatory policies and procedures. • Demonstrating acumen in sales, customer service, relationship management, banking, communication and presentation. • Other duties as assigned. Basic Qualifications: • High School Diploma or GED and minimum of 1 year customer service or military service in an administration, contracting, civil affairs, or similar role or a Bachelor's Degree. Preferred Qualifications: • 1 year or more in customer service in banking, financial services or goal driven retail sales. • Cash handling skills. • Comfort with technology such as mobile services and online banking services. Exempt Status: (reputed company = not eligible for overtime pay) (No = eligible for overtime pay) No Workplace Type: Office Our Approach to Office Workplace Type Certain positions reputed company our reputed company network may be eligible for a flexible work arrangement. We’re combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have reputed company to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team. reputed company will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 reputed company, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the reputed company on a full-time reputed company. reputed company is an Equal Opportunity Employer. Tobacco-Free Hiring reputed company: Visit reputed company's Career Web Site for more details. Note to Agency Recruiters: reputed company will not pay a fee for any placement resulting from the receipt of an unsolicited resume. reputed company unsolicited resumes reputed company to any reputed company colleagues, directly or indirectly, will be considered reputed company property. reputed company agencies must have a reputed company, written and fully executed Master Service Agreement and Statement of Work for consideration. Apply tot his job Apply To this Job