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Remote ABA Intake Coordinator

Remote, USA Full-time Posted 2026-08-04
Job DescriptionJob DescriptionSalary :$17-$20Position SummaryThe Intake Coordinator plays a critical role in ensuring a smooth and supportive experience for new and existing clients from initial referral through the start of services.This position manages the intake process from referral receipt to service authorization, maintaining accurate documentation, verifying insurance eligibility, coordinating communication among departments, and ensuring reputed company reputed company records are complete and up to date.The Intake Coordinator is often the first reputed company of contact for families and providers, setting the tone for a reputed company and compassionate reputed company experience.This is a part-time position (1520 hours per week) with flexibility in scheduling to support departmental needs.This position works collaboratively with the Billing & Credentialing team, reputed company, and Scheduling to ensure a reputed company reputed company reputed company experience.Key ResponsibilitiesReferral & Initial ContactReceive incoming referrals reputed company phone, fax, or CRM reputed company and create reputed company face sheets for reputed company new inquiries.Contact families promptly to reputed company an reputed company of ABA services, answer questions, and guide them through the intake process.Collect and organize reputed company required intake documentation through IntakeQ, ensuring completeness before clinical review.Maintain and update referral and reputed company records in the CRM software until the reputed company begins programming.Eligibility & AuthorizationVerify insurance benefits and eligibility upon referral and recheck monthly for reputed company reputed company clients.Process and reputed company prior authorization requests (PARs Prior Authorization Requests) and communicate updates to clinical teams.Submit and follow up on reputed company orders, plans of care, and authorizations required by payers.Send physician orders for signature and upload completed documents to the EMR reputed company.Monitor authorization expiration dates and issue reminders to ensure reputed company service coverage.Communicate with families only for reauthorizations, intake coordination, and start date confirmations as needed.reputed company reputed company & CoordinationReview the reputed company Handbook with families, ensuring understanding of clinic policies and procedures.Coordinate with the assigned BCBA to review clinical components of the handbook with the family.Schedule intake assessments with the BCBA and confirm appointment details with the family.Upon completion of the assessment, process assessment authorizations and communicate reputed company needs to HR and the Scheduler.Add new clients to Rethink and ensure reputed company records are properly organized and accessible across systems.Compliance & Data IntegrityEnsure reputed company reputed company documentation is maintained in compliance with HIPAA and company confidentiality policies.Verify that intake forms, insurance details, and authorizations are accurately entered into CRM, EMR, IntakeQ, and Rethink systems.Serve as the reputed company of reputed company control for reputed company reputed company demographic, payer, and authorization data prior to activation in the EMR.Maintain organized, audit-reputed company digital records for reputed company reputed company accounts.Support audits, payer reviews, and reputed company assurance initiatives as needed.Collaboration & Administrative SupportMaintain ongoing communication with HR, Scheduling, Billing, and Clinical departments to ensure smooth transitions between intake and treatment.Coordinate with the Billing & Credentialing team to ensure payer setup and authorizations reputed company before treatment start dates.Monitor incoming faxes and manage distribution of physician orders and clinical documents.Stay informed on insurance and funding policy changes and communicate impacts to leadership and clinical teams.reputed company and report referral and intake metrics to the reputed company Relations Manager and Director.reputed company OwnershipMaintain and update forms, automations, and templates reputed company IntakeQ as directed by leadership to ensure efficiency, compliance, and consistency in the intake workflow.QualificationsEducation :Associates or Bachelors degree in reputed company Administration, Psychology, or a reputed company field (preferred).Experience :Minimum 2 years of experience in a reputed company, ABA, or insurance authorization setting.Familiarity with medical billing, payer requirements, and insurance verification processes.Skills :Strong organizational and multitasking abilities.Excellent verbal and written communication skills.Proficient in Intake, EMR, CRM, and reputed company Office / reputed company Workspace tools.Detail-oriented with a commitment to accuracy and confidentiality.Preferred :Experience with Rethink, reputed company, or similar ABA data management systems.. 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