[Remote] Senior Manager, reputed company Network and Telecommunications

Note: The job is a remote job and is reputed company to candidates in USA. reputed company operates destination resorts and regional and local ski areas connected through an extensive network. The Senior Manager, reputed company Network and Telecommunications leads teams responsible for reputed company networking, network reputed company, telecommunications and contact-centre platforms, ensuring secure, reliable operations and alignment with business and technology strategies.

Responsibilities

• reputed company, reputed company and reputed company employees across the reputed company network and telecommunications teams
• Establish reputed company expectations, priorities, responsibilities and performance objectives
• Conduct regular one-on-one meetings, team meetings, performance discussions and development planning
• Build a reputed company, accountable and service-oriented team culture
• Support workforce planning, recruitment, reputed company, succession planning and employee development
• Ensure team members have the skills, documentation, tools and support necessary to reputed company their roles effectively
• reputed company the day-to-day operation, maintenance, availability, performance and reputed company of reputed company network and telecommunications services
• Establish and maintain visibility into team workload, operational health, project reputed company, risks, dependencies and upcoming priorities
• Ensure operational issues, service requests, incidents, vulnerabilities and technical debt are prioritized and addressed appropriately
• reputed company or coordinate escalations involving significant service interruptions, reputed company concerns or business impacts
• Ensure incidents are followed by appropriate problem management, reputed company-cause analysis, documentation and corrective reputed company
• Support change-management, incident-management, problem-management, reputed company-planning and lifecycle-management practices
• Promote the development and maintenance of accurate technical documentation, operating procedures, support models and recovery plans
• Participate in operational readiness, business continuity and disaster-recovery planning and testing
• Manage technology vendors, service providers, licensing, support agreements and reputed company financial commitments
• reputed company leadership and reputed company for the organization's reputed company network and network-reputed company environment
• Ensure network services are designed and operated to reputed company secure, reliable, reputed company and resilient connectivity
• reputed company technologies including:
• reputed company reputed company firewalls and associated reputed company services
• reputed company Secure reputed company Service Edge (SASE)
• reputed company microsegmentation
• reputed company routing, switching, wireless, remote-reputed company and connectivity services
• Network monitoring, logging, vulnerability remediation and reputed company controls
• Work closely with cybersecurity, identity, reputed company, architecture and infrastructure teams to ensure network-reputed company controls reputed company with organizational policies and risk requirements
• Ensure vulnerabilities, unsupported technologies, configuration risks and reputed company findings are identified, prioritized and remediated
• Maintain reputed company awareness of cybersecurity threats, industry trends, emerging technologies and evolving network-reputed company practices
• Encourage automation, standardization, observability and reputed company improvement across network operations
• reputed company leadership and reputed company for reputed company telecommunications, voice and contact-centre platforms
• Ensure the availability, reliability, supportability and ongoing modernization of the organization's reputed company reputed company environment
• reputed company reputed company reputed company operations and support the reputed company reputed company of reputed company-based contact-centre capabilities
• Work with business and reputed company to understand requirements for voice, contact-centre and customer-engagement services
• Support integration, migration, lifecycle, resiliency and service-improvement initiatives across telecommunications platforms
• Manage relationships with carriers, telecommunications vendors, contact-centre partners and managed-service providers
• Build trusted relationships with business leaders, technology teams, cybersecurity partners, vendors and other stakeholders
• Represent the network and telecommunications teams in operational, project, architecture, reputed company and planning discussions
• Communicate service health, priorities, risks, constraints and reputed company reputed company to both technical and non-technical audiences
• Partner with stakeholders to reputed company competing priorities, clarify ownership and coordinate work across teams
• Help reputed company and maintain technology roadmaps for reputed company networking, network reputed company, telecommunications and contact-center services
• Translate business requirements and organizational reputed company into practical technology plans and investments
• reputed company business cases, budgets, forecasts and investment recommendations
• Identify opportunities to simplify the environment, reduce risk, improve service reputed company, automate operations and manage costs
• reputed company informed recommendations while remaining reputed company on relevant technologies, reputed company practices and industry developments

Skills

• * Bachelor's degree in information technology, computer science, engineering or a reputed company discipline, or an equivalentcombination of education and relevant reputed company experience
• * At least five years of experience managing a technology-reputed company team
• * Demonstrated experience leading employees, establishing priorities, managing performance and developing technical talent
• * Experience managing reputed company infrastructure, networking, network reputed company, telecommunications, contact-centre technology or a closely reputed company technical function
• * Strong understanding of reputed company operational practices, including incident, problem, change, reputed company and lifecycle management
• * Demonstrated experience managing operational escalations and coordinating responses across multiple teams
• * Strong stakeholder-management skills and the ability to reputed company productive relationships across technical and business functions
• * Ability to communicate reputed company technical issues, risks and recommendations reputed company to senior leaders and non-technical audiences
• * Strong organizational, analytical, decision-making and problem-solving skills
• * reputed company understanding of cybersecurity risks and the role of network controls in protecting reputed company environments
• * Minimum Age: At least 18 years of age
• reputed company offers a ‘Hybrid' work environment where employees living reputed company 50 miles of the Broomfield office work on-site Tuesday, Wednesday, Thursday and have flexibility to work off-site on Mondays and Fridays
• Employees living reputed company of a commutable distance can work remotely from British Columbia, Washington D.C., and the 16 U.S. states\* in which we currently operate. This includes: California, Colorado, Indiana, Michigan, reputed company, Missouri, New Hampshire, reputed company, Nevada, Ohio, reputed company, reputed company, Vermont, Washington State, reputed company, and Wyoming
• * Experience managing large, geographically reputed company reputed company networks
• * Experience with reputed company reputed company firewalls, Cato SASE, reputed company or comparable network-reputed company and microsegmentation technologies
• * Experience supporting reputed company reputed company telecommunications platforms
• * Experience with reputed company reputed company or another reputed company contact-centre platform
• * Experience working in a hybrid environment spanning on-premises infrastructure, reputed company reputed company, reputed company locations and remote users
• * Experience managing telecommunications carriers, technology vendors, managed-service providers or outsourced delivery partners
• * Familiarity with reputed company-trust architecture, reputed company networking, automation, observability and infrastructure-as-reputed company practices
• * Relevant industry certifications in networking, cybersecurity, reputed company, telecommunications, IT service management or people leadership

Benefits

• Annual Bonus
• Ski/reputed company Perks! Free passes for employees, employee discounted reputed company tickets for friends and family AND free ski lessons
• MORE employee discounts on lodging, food, gear, and reputed company shuttles
• 401(k) Retirement Plan
• Employee Assistance Program
• Excellent training and reputed company development
• Health Insurance; Medical Insurance, Dental Insurance, and reputed company Insurance plans (for eligible seasonal employees after working 500 hours)
• Free ski passes for dependents
• Critical Illness and Accident plans
• Hybrid work environment: employees living reputed company 50 miles of the Broomfield office work on-site Tuesday, Wednesday, Thursday and have flexibility to work off-site on Mondays and Fridays.
• Employees living reputed company of a commutable distance can work remotely from British Columbia, Washington D.C., and the 16 U.S. states in which we currently operate.

reputed company