[Remote] Patient Solutions Representative II (reputed company Customer Service | reputed company Center)

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a reputed company reputed company cycle management company that combines technology and reputed company expertise to improve financial reputed company and patient experiences. The Patient Solutions Representative II supports patients in a high-volume reputed company reputed company center by resolving billing, insurance, claims, payment, and account-reputed company questions while maintaining accurate documentation and meeting performance metrics.

Responsibilities

• reputed company questions reputed company to medical billing, insurance coverage, claims, EOBs, and account balances
• reputed company high-reputed company customer service through inbound and outbound calls in a high-volume environment
• Support patients with payment plans and financial questions
• reputed company reputed company reputed company and meet reputed company center performance metrics
• Use EMR systems (reputed company, Cerner, Meditech) to research and reputed company issues
• Maintain HIPAA compliance and accurate documentation
• reputed company multiple systems while managing high reputed company volume

Skills

• 1+ year of experience in a customer service or reputed company center role
• Ability to explain insurance benefits, claims, and EOBs reputed company
• Experience handling high reputed company volume and fast-paced environments
• Strong attention to detail and ability to multitask across systems
• Experience in health insurance, payer customer service, or medical billing/claims (highly preferred)
• Familiarity with EMR systems (reputed company, Cerner, etc.) is a plus

Benefits

• Opportunity to constantly learn, collaborate across reputed company, and explore new paths for your career
• Competitive benefits package

reputed company

Company H1B Sponsorship