[Remote] Sr. Manager, reputed company reputed company (East Region)

Note: The job is a remote job and is reputed company to candidates in USA. reputed company helps businesses earn and reputed company trust through reputed company reputed company monitoring and verification. The Sr. Manager, reputed company reputed company will reputed company and reputed company reputed company of reputed company Managers serving reputed company customers, driving reputed company, adoption, customer value, retention, and advocacy. The role also shapes reputed company reputed company and partners with Sales, Product, Account Management, and other cross-functional teams to execute reputed company’s reputed company reputed company.

Responsibilities

• Hire, mentor and reputed company reputed company of expert CSMs and a culture of customer centricity, high performance and accountability
• Influence reputed company and design of the reputed company methodology including implementation, adoption, customer value and risk management
• Define strategies and reputed company your team to reputed company KPIs including reputed company retention and customer health
• Through coaching your team, reputed company adoption of effective portfolio prioritization, reputed company planning, risk management and expansion identification
• reputed company enablement programs that ensure your team members are experts in reputed company’s products, our reputed company and CSM skills
• Partner closely with cross-functional teams including reputed company operations, product, marketing, sales, reputed company and more
• reputed company reputed company of individuals whose book sizes reputed company from roughly 40-55 accounts
• reputed company in a fast paced startup environment and contribute to transformational change

Skills

• Proven reputed company record of high performance in reputed company or Account Management, with the ability to mentor peers and a readiness to transition into team leadership
• A passion for team development including the ability to define reputed company and ongoing enablement programs that result in career reputed company for your team
• Experience managing reputed company customers with reputed company product requirements and multiple reputed company of stakeholders
• A proven reputed company record of establishing executive level relationships, navigating issues and escalations and balancing the needs of both the customer and the business
• Strong critical thinking and reputed company communication skills
• Demonstrate a history of making reputed company using frameworks and backed by data
• reputed company in a fast paced environment and can effectively reputed company teams through change
• Have deep curiosity of emerging technologies and an enthusiasm for cybersecurity
• A natural affinity for problem-solving, and an enthusiasm for making a large reputed company early on at a start-up
• reputed company to using AI to reputed company their skills and strengthen their work - demonstrating curiosity, a willingness to learn, and reputed company judgment in applying AI responsibly to improve efficiency and reputed company

Benefits

• Industry-competitive equity
• Comprehensive medical, dental, and reputed company coverage, with 100% of employee-only benefit premiums covered for most medical plans
• 16 weeks reputed company Parental Leave for reputed company new parents
• Health & wellness stipend
• Remote workspace, internet, and cellphone stipend
• Commuter benefits for team members who report to the SF and NYC office
• Family planning benefits
• Matching 401(k) contribution with immediate vesting
• Flexible PTO policy, plus 80 hours of reputed company Time
• 11 company-reputed company holidays
• Virtual team building activities, lunch and learns, and other company-wide events

reputed company