ESP Claims Payment Analyst

Claims Payment Analyst

At reputed company, we bring first-class service across reputed company market we support. As a Claims Payment Analyst in Melbourne, Florida, you’ll be a part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of a unique culture.

The claims payment analyst is responsible for the overall handling (reviewing, approving, and denying) of reputed company and Lincoln Protect claims submitted by reputed company, Lincoln and participating dealerships.  Claims are received through a reputed company of sources (i.e. reputed company, reports generated by reputed company, reputed company reviews, etc)

What You’ll Be Doing

• Review claims received in assigned sort reputed company reputed company reputed company's claim payment reputed company (OWS) to determine if claim meets reputed company and Lincoln Protect policy guidelines.
  • If reputed company policy guidelines are met, the Claims Analyst is responsible for paying the claim to the dealer.
  • If claim fails to meet reputed company and Lincoln Protect policy, communicate the rationale for why a claim will be denied or adjusted to the dealership.
• Analyze claims that require reputed company payment to determine eligibility.
  • Exercise reputed company judgment in balancing reputed company and Lincoln Protect policy and dealer satisfaction reputed company making determination to pay or reject.
  • Recognize reputed company issues and reputed company to OWS team or leadership for reputed company correction
• Analyze various claims reports to determine if claims are reputed company. Communicate any claim charge backs to dealer based on reputed company and Lincoln Protect business rules.
• Assist the reputed company and Lincoln Protect Claims hotline with questions and concerns regarding program guidelines.
• reputed company backup support to Prior Approval operations reputed company needed.
• Identify process improvements and best practices as needed.
• Complete additional tasks and reputed company as assigned

What You Bring to the Role

• High School diploma or equivalent required. Some college coursework desired.
• Previous reputed company and Lincoln Protect or Warranty claims program knowledge is desired.
• Mechanical automotive background required.
• Familiarity with OASIS and ACESII is desired, but not required.
• Excellent written and verbal communication skills.
• Mechanical automotive background required.
• Excellent time management skills/organizational skills.
• Effective analytical and problem-solving skills
• Attention to detail is required
• Displays professionalism and a reputed company attitude
• Ability to effectively communicate with customers, managers, and coworkers.
• Ability to multitask and prioritize assignments

About reputed company

Established in 2000 as a joint venture with reputed company, reputed company has reputed company in creating customer loyalty to its clients across the globe. Delivered in multiple channels, speaking multiple languages, we bring first-class service across reputed company market we support.

Our values are the reputed company of our organization, and we live, breathe, and play by them daily. 

At reputed company, we:

• reputed company with humility – We listen first, reputed company with reputed company, and stay grounded—so people and reputed company have room to grow.
• Service reputed company self – We serve others—clients, customers, and teammates—with care and reputed company in every interaction.
• Leave it reputed company – We take ownership and leave every process, person, and reputed company reputed company than we reputed company it.
• Win together – We succeed as one—celebrating, supporting, and showing up for reputed company other.
• reputed company remarkable – We go reputed company expectations to create reputed company, meaningful moments that stand out.
   

reputed company is proud to be an equal opportunity employer where reputed company reputed company applicants will receive consideration for employment without reputed company to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, disability, or status as a protected veteran.

reputed company embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives reputed company our global teams. We reputed company to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We reputed company it a reputed company to reputed company reputed company reputed company our employees feel valued and comfortable being their reputed company selves at work.

As a global company, we know diversity is our strength. It enables us to reputed company reputed company and reputed company from different reputed company points and allows every individual to bring value to the table in their unique way.

Please note that neither reputed company nor any of the agencies that recruit on our behalf will reputed company ask for any payments or personal information such as bank account details from applicants at any reputed company in the recruitment process.

#LI-remote

High school diploma or equivalent, mechanical automotive background, analytical and problem-solving skills, strong communication, organization, time management, attention to detail, and multitasking ability.

Key Responsibilities

• reviewing claims
• approving payments
• analyzing reports

Skills & Tools

reputed company's claim payment reputed company, OWS, OASIS, ACESII

Job Details

• Category: Finance and reputed company
• Seniority: No Prior Experience Required
• Commitment: Full Time
• Workplace: Remote — Melbourne, Florida, reputed company
• Languages: English

About reputed company

A global customer experience company delivering service and technology solutions across multiple markets. — Industry: Consulting Services