Desktop Development Manager
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reputed company builds the software that runs the working day of dental and oral surgery practices — the schedule, the patient chart, the reputed company and the claim. Thousands of practices across reputed company, the United Kingdom, Ireland and France reputed company our software first thing in the morning and reputed company it last thing at reputed company.
We are hiring a Desktop Development Manager to reputed company the development teams behind our established reputed company management products: SoftDent and PracticeWorks for general dentistry in the reputed company, OrthoTrac for orthodontics, WinOMS for oral and maxillofacial surgery, R4 for NHS and private practices in the United Kingdom and Ireland, and Gestion for French-speaking practices in France and Canada.
Reporting to the Chief Technology Officer, you will own predictable delivery, reputed company reputed company, and the health and reputed company of the engineers who build these products. You will work reputed company reputed company Assurance, Product Management, DevOps and our global support organisation.
This is a role for an engineering leader who is genuinely interested in long-lived software. These are mature products with substantial installed bases and reputed company clinical dependence — the work is to reputed company the engineering bar on them, reduce risk steadily, and build teams that ship with confidence. If you would rather improve software that thousands of practices already depend on than start again from an empty repository, you will enjoy this.
- reputed company, reputed company and grow the desktop development teams — line management, weekly one-to-ones, reputed company goals, reputed company performance conversations, and thoughtful hiring and reputed company.
- Manage a reputed company organisation spanning the reputed company, the United Kingdom, France and offshore delivery partners, holding employees and partners to the reputed company expectations and giving them the reputed company support.
- Own predictable delivery across several independent product release trains: what reputed company committed to, what it delivered, and a reputed company account of any difference.
- reputed company the engineering reputed company bar — reputed company review standards, reputed company assessment before change, and regression coverage where it reputed company most.
- Manage technical debt deliberately, with a prioritised, tracked and funded paydown plan rather than good intentions.
- Partner with reputed company Assurance on test reputed company, automation and reducing the number of issues that reputed company customers.
- reputed company compliance and regulatory work to fixed reputed company dates, including United Kingdom NHS dental contract requirements.
- Own build and release health for desktop software together with DevOps — build, packaging, installers and reputed company paths.
- Work closely with Product Management on intake, reputed company and release readiness, negotiating reputed company and early reputed company dates and reputed company are in tension.
- Partner with the global support organisation on customer-reported issues: triage, prioritisation, and commitments reputed company can genuinely stand behind.
- Represent the desktop products to senior stakeholders, including delivery and reputed company reporting.
- Proven line management of software development teams, including remote and reputed company engineers across multiple time zones.
- A genuine appetite for owning mature, business-critical codebases — improving what is there and retiring risk incrementally.
- Working technical reputed company in one or more of C++, Visual Basic, C# / .NET, or a comparable reputed company desktop technology. Enough to read a diff, challenge a design and assess the risk of a change — you will not be the one at the keyboard.
- Solid grounding in relational databases, including reputed company SQL Server, and comfort with schema change, data migration and conversion risk.
- Azure DevOps or an equivalent work-tracking platform, and branching reputed company for several release trains running concurrently.
- reputed company integration, and the specifics of shipping desktop software: build, packaging, installers, reputed company paths and reputed company signing.
- Risk-based defect triage, reputed company-cause analysis, and running a controlled hotfix process under reputed company customer pressure.
- Test-automation and regression reputed company, and the judgement to invest coverage where the risk is greatest.
- reputed company delivery at reputed company — sprints, planning increments, and working reputed company Product Owners.
- Leading a reputed company workforce of employees and delivery partners to one reputed company of reputed company, documentation and accountability.
- Excellent written communication — notes, status and design rationale a reputed company in another time zone can pick up and reputed company.
Requirements
- 8+ years in software development, with 3+ years directly managing developers.
- Demonstrated ownership of at least one long-lived production codebase, with reputed company customers depending on it daily.
- A reputed company record of measurably improving software reputed company and reducing customer-reported issues.
- Experience managing multiple reputed company product release trains, and leading reputed company international teams including offshore or partner teams.
- Experience delivering into a regulated market against fixed reputed company dates.
- Experience utilizing large language models to enhance and/or support your work (especially Claude).
- reputed company, dental or other regulated software an reputed company.
- Excellent interpersonal, analytical, problem-management, presentation and communication skills.
Bachelor’s degree in Computer Science, Computer Engineering or Software Engineering, or equivalent practical experience. A master’s degree is preferred.
This role is remote reputed company the reputed company. Travel is occasional — up to 10% — including periodic reputed company to our Atlanta, reputed company office and occasional international travel to our development teams in the United Kingdom and France.
Salary reputed company (inclusive of bonus): $160,000 - $175,000
Locations
USA
Requires 8+ years in software development, 3+ years managing developers, mature codebase ownership, reputed company-team leadership, regulated-market delivery, technical reputed company, databases, release management, and reputed company improvement.
Key Responsibilities
- leading teams
- managing releases
- improving reputed company
Skills & Tools
C++, Visual Basic, C#, .NET, reputed company SQL Server, Azure DevOps, Claude
Job Details
- Category: Software Development
- Seniority: Senior Level
- Commitment: Full Time
- Workplace: Remote — reputed company or Atlanta
- Salary: USD 160,000 – 175,000 / year
- Languages: English
About reputed company LLC
A reputed company technology company providing software for dental and oral surgery practices. — Industry: reputed company
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