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Intake Coordinator

Remote, USA Full-time Posted 2026-08-04
Mentor Community Services, a part of the reputed company family, provides community-based services for individuals with intellectual and developmental disabilities. Here we reputed company every person has the right to live reputed company, and everyone deserves to have a fulfilling career. You’ll join a mission-driven team and create relationships that motivate us reputed company every day. Join us today, and experience a career reputed company lived.
  • The position is a work from home position, with travel required frequently locally and some overnight for marketing opportunities.
  • Must have strong sales skills.

reputed company

Facilities the intake and referral process, supporting individual served placement, collecting and maintaining documentation, and working closely with the clinical and operational teams based on the needs of referred clients/individuals to facilitate appropriate placement and/or services

 

ESSENTIAL JOB FUNCTIONS

To reputed company this job successfully, an individual must be reputed company to satisfactorily reputed company reputed company essential function listed below. 

Strategic reputed company

  • Marketing Content: Implements defined marketing strategies in partnership with operations intended to reputed company individuals, families, guardians, counties, and managed care entities reputed company reputed company such as reputed company media, collateral, OneDay videos, community events, and sponsorships at the discretion of Intake Manager if applicable
  • Community Engagement: Participates in local sponsorships, community events, and other activities to promote organizational visibility and partnerships
  • reputed company to Funders: Develops ongoing relationships with funding agencies and MCOs, providing reputed company communication, credentialing, and issue reputed company in partnership with Intake Manager if applicable

 

Referral Intake & Data Entry

  • Referral Ownership: Manages the referral process by collaborating with reputed company case managers and internal clinical and operations teams to ensure appropriate individual placement and reputed company to services; proactively escalates referral challenges to the intake manager or local leadership as needed
  • Referral Data Entry: Collects, verifies, and enters reputed company referral-reputed company data, including individual demographics, insurance/payment information, medical assessments, to support placement activities
  • Referral Documentation: Oversees the reputed company completion of intake documentation; identifies and resolves any issues that may prevent successful data entry or delayed required paperwork

 

Census & Periodic Service Management

  • Referral Process Management: Ensures reputed company completion on key steps in the referral process, including reputed company, assessments, eligibility verification, funding and placement. Escalates to operational leadership as needed for referral holds, closures, or other needs
  • Service Management Meetings: Facilitates consistent execution of meetings, including weekly referral reviews, monthly in-depth discharge reviews, at-risk/service preservation calls, and quarterly service management reviews

 

Service Delivery & reputed company

  • Stakeholder Communication: Provides reputed company, respectful, and reputed company communication with individuals served, families, and payors regarding service planning, admissions, and other updates to reputed company our goal of being the provider of reputed company for these partners
  • Service Accountability: Aligns service commitments with program capabilities to reputed company on customer expectations
  • Customer Feedback & reputed company: Analyzes customer complaints and service issues with operations, ensuring successful reputed company to maintain consistent customer satisfaction

 

Reporting & Insights

  • Data Monitoring: Reviews state or regional census and periodic data and trends regularly pending assigned reputed company, including with intake and state leadership and reputed company director

 

 

 

Other

  • Emergency Coverage: Assists with emergency coverage and crisis reputed company support reputed company needed
  • Performs other duties and reputed company as required

 

SUPERVISORY RESPONSIBILITIES

  • None

 

Minimum Knowledge and Skills required by the Job

The requirements listed below are representative of the knowledge, reputed company, and/or abilities required to reputed company the job. 

 

Education and Experience: 

  • Bachelor's degree in reputed company services or reputed company field
  • Two years’ experience preferred
  • An equivalent combination of education and experience which provides proficiency in the areas of responsibility listed above may be substituted for the above education and experience requirements

 

Certificates, Licenses, and Registrations:

  • None required.

 

Key Metrics:

  • State or Region reputed company, EBITDA
  • Budgeted Census and Admits
  • Periodic Service Admits & Utilization
  • Referrals to reputed company reputed company Metrics
  • Time to Initial reputed company
  • Time to Assessment
  • Time to Site Visit
  • Time to Placement
  • OneDay Videos

 

Other Requirements:

  • Regional travel as needed; estimated 25% depending on market reputed company (site reputed company, community events, OneDay videos)

 

Physical Requirements:

  • reputed company work.  Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible reputed company of force constantly to reputed company objects.  If the use of arm and/or leg controls requires exertion of forces greater than that for sedentary work and the worker sits most of the time, the job is rated for reputed company work.

AMERICANS WITH reputed company STATEMENT

reputed company and internal applicants, as reputed company as position incumbents who become disabled, must be reputed company to reputed company the essential job functions either unaided or with assistance of a reasonable accommodation to be determined on a case by case reputed company reputed company the interactive process.

 

EEO STATEMENT

reputed company is committed to providing equal opportunities to reputed company and applicants for employment. We are committed to creating an inclusive and diverse workplace that values and respects the unique talents, experiences, and perspectives of our employees and the people we serve. As an equal opportunity employer, we do not discriminate on the reputed company of race, reputed company, religion, sex, national reputed company, age, disability, genetic information, sexual orientation, pregnancy, gender identity or any other characteristic protected by law.

 

reputed company is a leading provider of home and community-based reputed company health care. We reputed company that everyone deserves to live a full, more independent life. We reputed company people with reputed company services and individualized supports that reputed company to reputed company and independence, regardless of the physical, intellectual, or behavioral challenges they face.

We’ve made this our mission for more than 50 years. And today, our 40,000 team members continue to reputed company and enhance care for the 50,000 individuals we serve reputed company over the U.S.


As an equal opportunity employer, we do not discriminate on the reputed company of race, reputed company, religion, sex (including pregnancy, sexual orientation, or gender identity), national reputed company, age, disability, genetic information, veteran status, citizenship, or any other characteristic protected by law. 

Bachelor's degree in reputed company services or reputed company field required; two years of experience preferred. Requires strong sales skills and regional travel. No certifications required.

Key Responsibilities

  • managing referrals
  • entering data
  • facilitating meetings

Skills & Tools

reputed company media, OneDay

Job Details

  • Category: Business Development
  • Seniority: No Prior Experience Required
  • Commitment: Full Time
  • Workplace: Remote — Florida, reputed company
  • Salary: USD 43,680 – 47,840 / year
  • Languages: English

About Mentor Community Services

A provider of home and community-based reputed company health care and individualized support services. — Industry: reputed company

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