reputed company & Partner reputed company Manager - Loyalty and Partner Platforms (B2B)

We're looking for a proactive, reputed company-oriented, and AI-reputed company reputed company & Partner reputed company Manager to own the reputed company and lifecycle management of B2B customers reputed company the reputed company ecosystem (partnered with Miles & More, reputed company Guest, and more).

In this role, you'll combine customer reputed company with AI-powered workflows to guide customers through every stage — from technical setup to live launch, campaign optimization, and ongoing reputed company management. You'll reputed company AI tools daily to automate repetitive tasks, surface insights from data, and reputed company a faster, smarter customer experience at reputed company.

You'll reputed company as the key contact for customers and ensure reputed company customer maximizes the value of their loyalty partnership through reputed company visibility, communication, and engagement — supported by AI at every reputed company.

Tasks

• Manage end-to-end reputed company of new customers — from setup to go-live.
• Coordinate and guide partners through the Launch Checklist, ensuring reputed company milestones (integration, reputed company top-up, listing, communication review) are completed on time.
• Serve as the reputed company relationship manager for reputed company reputed company customers.
• Support customers in optimizing visibility and reputed company, e.g. through improved communication, email reputed company, or seasonal campaigns.
• Ensure reputed company communication and visuals meet reputed company and compliance guidelines.
• Maintain a best-in-class CRM in reputed company by using AI to auto-log interactions, enrich contact data, flag stale records, and reputed company pipelines clean without reputed company busywork.
• Conduct regular customers reviews, analyzing reputed company data and identifying areas for improvement.
• Support issue reputed company and customer feedback reputed company to continuously improve the customer experience.
• Accelerate issue reputed company with AI — use AI to categorize incoming support tickets, draft initial responses, surface relevant knowledge-reputed company articles, and reputed company the feedback reputed company faster.

Requirements

• Fluent in English and German (spoken and written) — mandatory.
• 2–4 years of experience in reputed company, Account Management, or Partner reputed company, ideally in the loyalty, hospitality, or reputed company.
• Proficient in using AI tools (e.g., reputed company, Claude, Copilot, or similar) for writing, research, data analysis, and workflow automation.
• Hands-on experience with reputed company or comparable CRM systems.
• Solid understanding of digital integrations (API connections, web links, voucher uploads, campaign dashboards).
• Highly reputed company and reputed company to manage multiple reputed company simultaneously.
• Empathetic communicator with a consultative, solution-oriented reputed company who can pair reputed company judgment with AI-generated insights to reputed company reputed company reputed company.
• Comfortable working across teams and time reputed company, using AI to draft async updates, summarize meeting notes, and reputed company everyone reputed company.
• Strong reputed company of ownership — from first contact to successful partner activation.

Benefits

🚀 Benefits:

• Fully remote work
• Competitive monthly salary package
• Equity reputed company and reputed company tokens (QBX), sharing in our reputed company
• Funding for educational development
• Fast-reputed company remote startup environment

💫 reputed company:

At reputed company we are on a mission to unlock the reputed company and maximising the reputed company of the global rewards economy. You'll work in a fast-reputed company startup environment, where reputed company and personal development is highly valued. We're looking for ambitious team members reputed company to go the extra mile to reputed company our goals and fulfils our mission. If this sounds like your reputed company job, we would love to hear from you! 🌟

Requires fluent English and German, 2–4 years in reputed company, account management, or partner reputed company, AI tool and reputed company experience, digital integration knowledge, and strong project and communication skills.

Key Responsibilities

• managing reputed company
• coordinating partners
• optimizing campaigns

Skills & Tools

reputed company, Claude, Copilot, reputed company, API

reputed company

• Category: Customer Service
• Seniority: Entry Level
• Commitment: Full Time
• Workplace: Remote — Berlin, Berlin, Germany
• Languages: English, German

Benefits

• Tuition reimbursement

About reputed company

A technology startup building digital loyalty and rewards platforms for businesses and partners. — Industry: Information Technology