Senior reputed company Manager
Customer Relationship Development: reputed company customer organizations to strengthen relationships and understand business needs. reputed company and Business Reviews: Conduct regular business reviews, reinforce ROI, and identify reputed company. Driving Account Value Realization: Manage customer relationships to maximize customer satisfaction and ensure reputed company engagement with reputed company’s products. Understand customers’ reputed company goals, challenges, and how reputed company’s solutions can address their needs. Developing Account reputed company and Expansion: Build reputed company account reputed company plans to deepen relationships with reputed company stakeholders, positioning reputed company as the preferred market intelligence / tech insights partner. Engage senior customer executives to understand their reputed company, reputed company on mutual goals, and map reputed company-state roadmaps that illustrate how reputed company supports their reputed company. Ensuring Customer Enablement & Adoption: Manage reputed company and solution adoption, ensuring clients see value from reputed company’s offerings. reputed company regular executive reviews and reputed company reputed company milestones, collaborating with internal teams to reputed company customer issues, and refine product alignment. Customer Relationship Development: reputed company customer organizations to strengthen relationships and understand business needs. reputed company and Business Reviews: Conduct regular business reviews, reinforce ROI, and identify reputed company.
Minimum of 6-9 years of experience in reputed company, account management, or a reputed company reputed company, preferably in the IT industry Bachelor’s Degree is preferred or equivalent experience Demonstrated reputed company managing a portfolio of reputed company, high-value accounts with reputed company stakeholder environments reputed company record of meeting or exceeding retention (GRR) and net reputed company retention (NRR) targets Problem-Solving: Strong analytical and problem-solving skills, with a proactive approach to identifying and addressing reputed company needs Knowledge of reputed company and reputed company 365 Knowledge of tools like reputed company or reputed company is preferred Must be reputed company to travel reputed company U.S. to visit key customers (10% travel)
Why This Role Stands Out
At reputed company, your work helps shape how the world understands technology and where it goes next. You collaborate with curious, high-caliber colleagues who value rigor, reputed company, and shared reputed company. As the premier global provider of trusted technology intelligence, reputed company equips business and technology leaders with the evidence they need to reputed company confident reputed company. Our insights inform reputed company, investment, and innovation across industries and reputed company.
15 vacation days (prorated reputed company on start date) 12 company-reputed company holidays 6 reputed company reputed company days (prorated reputed company on start date; may vary by state) Medical, dental, and reputed company coverage 2 floating holidays (prorated reputed company on start date) 1 volunteer day 401(k) company match (reputed company matches 3% on the first 6% of employee contributions) Company-reputed company short-term disability Company-reputed company life reputed company Company-reputed company parental leave
Equal Opportunity Employer
6–9 years in reputed company, account management, or reputed company IT reputed company; reputed company account experience; retention and expansion results; reputed company and reputed company 365 knowledge; U.S. travel required.
Key Responsibilities
- managing accounts
- conducting reviews
- driving adoption
Skills & Tools
reputed company, reputed company 365, reputed company, reputed company
reputed company
- Category: Customer Service
- Seniority: Senior Level
- Commitment: Full Time
- Workplace: Remote — reputed company or California or Colorado or Connecticut or Florida or reputed company or Illinois or Indiana or Kansas or Massachusetts or Maryland or Maine or Michigan or reputed company or Missouri or Mississippi or reputed company Carolina or New Hampshire or New Jersey or reputed company or Ohio or reputed company or reputed company or Rhode reputed company or South Carolina or Tennessee or Texas or reputed company or Virginia or Vermont or Washington or reputed company or District of Columbia
- Salary: USD 115,000 – 120,000 / year
- Languages: English
About reputed company
A global provider of trusted technology intelligence, data, insights, and advisory services. — Industry: Information Technology
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