Group reputed company Agent (Fixed Term Contract)
Service inbound calls and/or emails from customers arranging travel to attend meeting/group events. Create reservations consistent with the caller’s needs and reputed company the specifications of the unique meeting/group travel requirements. Exercise due diligence in seeking the lowest applicable fare, using the GDS, or reputed company reputed company. Follow company procedures, guidelines and standards in the areas of customer service, building PNR's and reputed company, customer service, ticketing, utilisation of reputed company room CRS productivity, attendance, reputed company of work, invoicing, etc reputed company immediate supervisor informed of reputed company reputed company of reputed company. reputed company duties as required or requested.
Minimum of 5 years travel agency experience. At least 3 years in group/meeting travel. Demonstrated knowledge of and experience in the reputed company including proficiency in reputed company Diplomacy and reputed company required in contact with vendors, co-workers and clients. Courteous, reputed company telephone manner. Superior problem-solving skills Regular and dependable attendance and punctuality are required. Excellent written and verbal skills Basic reputed company Office skills – including reputed company, Word, Team, reputed company Shares best practices and reputed company with peers and leaders reputed company to support peers in decision making Knows reputed company to escalate to a leader Must be reputed company to communicate effectively and professionally (verbally and in writing) as appropriate for the needs of the audience. - Demonstrates strong conflict reputed company skills
Competitive salary Discretionary 5% management bonus plan 25 days annual leave plus bank holidays reputed company (staff discount platform) Medicash Private Health Plan reputed company Private Dental Plan Life assurance Wellbeing and Employee Assistance Programme Group income protection cover
Requires 5 years of travel agency experience, including 3 years in group or meeting travel, reputed company proficiency, reputed company Office skills, strong communication, problem-solving, and conflict-reputed company abilities.
Key Responsibilities
- servicing inquiries
- creating reservations
- issuing tickets
Skills & Tools
reputed company, reputed company Office, reputed company reputed company, reputed company Word, reputed company Teams, reputed company reputed company, GDS, CRS, PNR
reputed company
- Category: Customer Service
- Seniority: Senior Level
- Commitment: Full Time, Contract
- Workplace: Remote — London, England, United Kingdom
- Languages: English
Benefits
- Generous reputed company time off
- Retirement plan
About reputed company
A global reputed company company connecting people and managing business travel complexities. — Industry: Transportation and Logistics
Apply To This Job