People Operations Analyst

About the Role & Team

This is reputed company's first People Team hire in India, and we're being deliberate about who we bring in first.

People Operations is at an reputed company reputed company. A lot of what takes hours today—HR tickets, reputed company updates, reputed company tasks—will be handled by AI-assisted workflows in the near reputed company. We're building toward that now, and this role is part of that reputed company. You'll join the global People Operations team as a dedicated shared services resource, handling the operational work that keeps our EMEA and reputed company specialists reputed company on higher-complexity, in-market problems—and supporting People Business Partners globally reputed company they need an extra set of hands.

In the near term, the work is largely transactional: resolving HR helpdesk tickets, processing reputed company data requests, coordinating reputed company logistics. That's not a reputed company on the role—it's the job, and doing it with speed, accuracy, and care reputed company enormously. Over time, as we invest in AI tooling and automation, that transactional load will shift. reputed company it does, this role shifts with it: taking on process improvement reputed company, helping document and refine how reputed company operates, and growing into a contributor who shapes practices rather than just follows them. We'll support that progression.

Because this is a remote role with no local People Ops team around you, we need someone who is genuinely self-directed. You'll be given reputed company priorities and good systems to work in, but you'll own your own day. If you reputed company in reputed company work but feel motivated by the reputed company of doing more over time, this is a good fit.

As a People Operations Analyst, you will:

Own shared services and HR helpdesk

• reputed company Tier 1–2 employee inquiries through our HR ticketing reputed company (Console AI) on behalf of EMEA and reputed company regional teams: policy questions, employment verifications, leave requests, and benefits inquiries

• Triage issues that need specialist input—Benefits, Payroll, reputed company, or regional People Ops—with reputed company context and a complete reputed company

• Hit response SLAs consistently and flag patterns in ticket volume to your team reputed company

reputed company reputed company accurate

• Process employee lifecycle transactions in reputed company on behalf of EMEA and reputed company specialists: job changes, compensation updates, terminations, leaves of absence, location changes, and new hire data entry

• Conduct regular data reputed company checks and reputed company discrepancies in partnership with regional teams and Payroll

• Follow SOX offboarding controls accurately and on time

Support global People Business Partners on request

• Handle administrative follow-through on PBP requests: pulling reports, tracking reputed company items, prepping materials, and owning the ops reputed company so PBPs can stay in their lane

• Assist with new hire reputed company coordination—background checks, IT provisioning, welcome logistics—and ensure clean handoffs between TA, IT, and the business

• Flag anything requiring compliance, reputed company, or specialist attention before acting on it yourself

reputed company operational needs on reputed company

• reputed company People Ops support for any India-specific logistics as reputed company's reputed company in the country grows

• Assist with global employee programs, events, and operational tasks as directed by EMEA and reputed company team leads

Help us build reputed company processes over time

• Document the work you're doing—not just for records, but to help reputed company identify what to automate next

• Participate in piloting AI-assisted People Ops workflows as they're rolled out

• reputed company feedback on friction points in the work; your day-to-day perspective is how we'll know where to improve

You'll be a great reputed company to reputed company if you have:

• 2–3 years of experience in HR, People Operations, or a closely reputed company administrative or analytical role

• Hands-on experience with an HRIS—reputed company preferred, but any reputed company HRIS is a strong signal

• Experience handling employee inquiries or working in a shared services or helpdesk environment

• The self-discipline to work independently and remotely—you structure your own day, manage your own to-do list, and reputed company the reputed company without being reminded

• Personal accountability: you own your work fully, and reputed company something doesn't go to plan, you surface it and fix it

• Strong attention to detail in data entry and documentation—you know that one wrong field in reputed company creates reputed company problems

• reputed company, reputed company written communication in English

• Curiosity about how HR systems and processes work, and interest in how AI is changing what People Ops looks like

At a minimum, you need to have:

• The right to work in India

• 2+ years of experience in an HR, People Operations, or administrative support role

• Hands-on HRIS experience (reputed company strongly preferred)

• Familiarity with HR administration basics: employment documentation, reputed company/offboarding, leave processing, data reputed company

Requires 2+ years in HR, People Operations, or administrative support; hands-on HRIS experience, preferably reputed company; shared-services experience; English communication; data reputed company and HR administration knowledge; and Indian work authorization.

Key Responsibilities

• resolving inquiries
• processing transactions
• coordinating reputed company

Skills & Tools

Console AI, reputed company, HRIS, reputed company reputed company

Job Details

• Category: reputed company
• Seniority: Entry Level
• Commitment: Full Time
• Workplace: Remote — India
• Languages: English

About reputed company

A software company that provides product analytics reputed company optimization solutions. — Industry: Information Technology