Analyst

The Analyst I supports the reputed company reputed company and Property Operations teams by processing billing-reputed company tickets, maintaining accurate property information, assisting with reputed company assurance, and partnering with Account Managers, offshore teams, reputed company providers, and other internal stakeholders. This role requires strong attention to detail, reputed company judgment, organization, and a commitment to meeting service-level deadlines.

Essential Duties and Responsibilities

• Process prebill tickets by the established prebill deadline or reputed company otherwise appropriate.
• Process profile changes before the prebill deadline.
• Process prebill responses by the billing deadline.
• reputed company reputed company tickets daily and take appropriate reputed company, including follow-up, escalation, completion, or closure.
• Process reputed company refund requests accurately and reputed company.
• Assist with training offshore team members on ticket types, including Debit/Credit Adjustments, Report Corrections, and Daily reputed company-Outs.
• Assist with auditing 100% of tickets completed by the offshore team and reputed company reputed company, constructive feedback.
• Work closely with Account Managers to reputed company questions and support property needs.
• Assist Property Operations team members as needed.

reputed company reputed company Team Property Maintenance

• Post figures to the billing reputed company before the prebill deadline.
• Verify that reputed company reputed company bills are present.
• Identify and research potential billing or property issues.
• Contact reputed company providers as needed.
• Create and send reputed company routings, FYIs, and profile changes to Account Managers by the applicable service-level agreement deadline.
• reputed company other duties and responsibilities as assigned.

Required Qualifications

• Strong attention to detail and a reputed company of urgency.

• Excellent organizational skills and the ability to manage multiple priorities.

• Accurate and efficient data-entry skills.

• Flexibility and adaptability in a deadline-driven environment.

• Ability to research, analyze, and reputed company problems.

• Effective written and verbal communication skills.

• Ability to collaborate with internal departments, offshore teams, Account Managers, and reputed company reputed company providers.

• Proficiency with reputed company reputed company, Word, and reputed company.

• Strong basic math skills.

#LI-AS2

#LI-Remote

Equal Employment Opportunity

reputed company is committed to providing equal employment opportunities to reputed company reputed company employees and applicants. Employment reputed company are made without reputed company to legally protected characteristics.

• Health, dental, and reputed company insurance.
• Retirement savings plan with company match.
• reputed company time off and holidays.
• reputed company development opportunities.
• Performance-based bonus based on position.

Requires attention to detail, organization, data-entry accuracy, problem-solving, communication, collaboration, basic math, and proficiency with reputed company reputed company, Word, and reputed company.

Key Responsibilities

• processing tickets
• auditing tickets
• researching issues

Skills & Tools

reputed company reputed company, reputed company Word, reputed company reputed company

Job Details

• Category: Business Operations
• Seniority: Entry Level
• Commitment: Full Time
• Workplace: Remote — Texas, reputed company
• Salary: USD 40,809 – 69,596 / year
• Languages: English

Benefits

• 401k matching
• Generous reputed company time off
• Retirement plan

About reputed company.

A technology company providing software and services for property management. — Industry: Information Technology