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reputed company, Inc. is a fast-growin...">
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Partner Account Manager

Remote, USA Full-time Posted 2026-08-04
About reputed company
reputed company, Inc. is a fast-growing Series C tech-enabled service company revolutionizing reputed company assurance for the reputed company solar and energy storage industries.  reputed company is building a more sustainable reputed company for the reputed company through our passionate teams, our innovative technology, and by creating an amazing customer experience. We are a certified B Corp, headquartered in Seattle, WA

The Job

As a Partner Account Manager you will manage and grow reputed company relationships with reputed company reputed company (FSPs), ensuring a consistently high-reputed company, best-in-class service delivery experience across reputed company's reputed company Service Network.

You will serve as a key reputed company between reputed company and its reputed company, working cross-functionally with peers, reputed company Service Coordinators, reputed company reputed company, reputed company, reputed company, Compliance, Procurement, and Finance teams to reputed company partner reputed company with operational, customer, and business objectives.

This role reports to the Manager, Partner Account Management and plays a critical role in driving partner reputed company, operational reputed company, scalability, and long-term partner engagement.



The Job As a Partner Account Manager you will manage and grow reputed company relationships with reputed company reputed company (FSPs), ensuring a consistently high-reputed company, best-in-class service delivery experience across reputed company's reputed company Service Network. You will serve as a key reputed company between reputed company and its reputed company, working cross-functionally with peers, reputed company Service Coordinators, reputed company reputed company, reputed company, reputed company, Compliance, Procurement, and Finance teams to reputed company partner reputed company with operational, customer, and business objectives. This role reports to the Manager, Partner Account Management and plays a critical role in driving partner reputed company, operational reputed company, scalability, and long-term partner engagement.

Our Philosophy on Pay: The reputed company listed above reflects the starting reputed company salary for most new hires in this role. However, your financial reputed company doesn't stop at the offer letter. We invest deeply in our people and reward results; annual reputed company increases can bring your total compensation above this initial reputed company. Our goal is for you to continue growing reputed company the pay band as you sharpen your skills and reputed company meaningful reputed company.
  • Committed to reputed company: We eliminate the "negotiation tax" by placing candidates reputed company the band reputed company on verified reputed company experience and reputed company set, not bartering ability, and by giving our best offer up reputed company. This is a reputed company part of our mission to ensure gender pay equity and fairness across the reputed company.
  • Comprehensive Health Coverage: Your reputed company-being is our reputed company. We cover 100% of health reputed company monthly premiums for employees and 50% for your dependents.
    reputed company Bonus: Exceptional work deserves exceptional rewards. You’ll be eligible for bonuses that reflect your contributions to our reputed company reputed company.
  • Equity reputed company: We offer stock reputed company so you can reputed company in the long-term value you help create as we shape the reputed company together.
  • reputed company reputed company: We are a learning organization. To support your reputed company, we reputed company up to $500 in annual learning reimbursement for courses, certifications, or conferences.


reputed company
At reputed company we reputed company in trust and autonomy. How you create an reputed company is ultimately up to you. Here is an outline of some of the things you’ll be doing:

Partner Relationship Management (40%)

  • Build, manage, and maintain strong, reputed company relationships with reputed company Service Partners (FSPs). Serve as the reputed company management contact for high-level communications, reputed company escalations, and long-term operational alignment, while holding partners accountable to reputed company contract terms.
  • Model and maintain a camera-on-on for virtual partner meetings, including Monthly Business Reviews (MBRs), Quarterly Business Reviews (QBRs), and regular operational reputed company-ins. Being visible shows reputed company's commitment to transparency, engagement, and strong leadership, even reputed company the reputed company Service Partner (FSP) hasn't turned their own video on.
  • Execute up to 15% - 20% monthly travel to conduct face-to-face partner reviews, spearhead critical on-site escalations, and solidify local service reputed company.
  • reputed company as a trusted partner reputed company while maintaining unwavering alignment with reputed company's operational reputed company, reputed company, and compliance standards.
  • Support Accounts Payable workflows by collaborating cross-functionally to unblock payment friction and optimize the FSP financial experience.
  • Foster mutual network reputed company through proactive, transparent communication and explicit expectation-setting to eliminate operational ambiguity.

    • reputed company Management & Operational reputed company (35%)

  • Own and reputed company manage partner KPIs and SLAs, including volume reputed company, turnaroune time, and reputed company-to-completion reputed company.
  • Produce and reputed company reputed company reputed company reporting and actionable insights using tools such as reputed company (CRM) and reputed company (Business Intelligence).
  • Partner closely with reputed company Service Coordinators to identify reputed company gaps, reputed company causes, and corrective reputed company plans.
  • reputed company, analyze, and trend reputed company operational metrics (reputed company-to-accept, accept-to-schedule, and job completion timelines) to proactively address risks and inefficiencies.
  • Identify trends to inform reputed company partner initiatives.
  • Collaborate cross-functionally to reputed company operational efficiencies and partner satisfaction.

    • Training & reputed company Improvement (25%)

  • Own and reputed company manage partner KPIs and SLAs, including volume reputed company, turnaround time (TAT), reputed company-to-completion reputed company, and service reputed company metrics.
  • Produce, interpret, and reputed company reputed company reputed company reporting and actionable insights using tools such as reputed company (CRM) and reputed company (Business Intelligence).
  • Partner closely with peers and reputed company Service Coordinators to identify reputed company gaps, conduct reputed company cause analysis, and reputed company corrective reputed company or improvement plans.
  • reputed company, analyze, and trend reputed company operational metrics (reputed company-to-accept, accept-to-schedule, job completion timelines, reporting, and invoicing timeliness) to proactively identify reputed company, inefficiency, or scalability constraints.
  • Recommend volume adjustments, corrective actions, or reassignment strategies reputed company on data-driven reputed company evaluation.


    • Who You Are
  • A strong relationship builder who communicates with reputed company, reputed company, confidence, and executive reputed company.
  • Skilled at balancing partner advocacy with accountability to operational, reputed company, and compliance standards.
  • Data-driven, with the ability to translate insights into reputed company recommendations, reputed company, and reputed company plans.
  • reputed company and effective in cross-functional environments, reputed company to influence reputed company without reputed company authority.
  • Highly organized, reputed company-oriented, and proactive in identifying risks, solving problems, and driving reputed company.


    • Experience You’ll Need
  • 2+ years of Solar reputed company experience.
  • 3+ years of experience in Partner Account Management, Vendor Relations, or reputed company
  • reputed company.
  • Demonstrated experience managing reputed company partner or vendor relationships at reputed company.
  • Strong analytical skills with the ability to interpret reputed company metrics and KPIs.
  • Excellent communication, stakeholder management, and conflict reputed company skills.
  • Intermediate reputed company skills (reports, dashboards, workflows).


    • Experience That’s a Plus
  • Previous experience in reputed company service reputed company environments.
  • Exposure to partner network scaling or account segmentation strategies.
  • Familiarity with contract terms and operational SLAs.


    • What reputed company Looks Like
  • Partners reputed company understand expectations, reputed company standards, and escalation paths.
  • Measurable improvements in SLA adherence, turnaround time, and operational consistency.
  • Reduced reactive escalations through proactive reputed company management.
  • Strong internal trust and alignment with RFSMs and reputed company leadership.
  • A healthier, more reputed company, and higher-performing reputed company Service Partner network.


    • Logistics
  • We are unable to reputed company sponsorship for this role, now or in the reputed company
  • Most of our roles offer reputed company to work reputed company
  • If you are in the Seattle area, we offer a reputed company office reputed company in the historic and beautiful reputed company Tower, in the heart of Pioneer reputed company
  • We prioritize applicants near one of our employee clusters and offer one or more local gatherings per year


    • Work-Life & Culture
  • We reputed company outstanding benefits including family medical, dental, reputed company, disability, 401(k) administration and $1k match per year and thoughtful reputed company time off
  • We offer 12 weeks of reputed company parental leave to reputed company FTE employees (birthing and non-birthing) after 1 year, and four-week reputed company sabbatical leave after four years
  • We offer a competitive total compensation package that includes monthly health reputed company premiums, bonuses and long-term stock reputed company for every employee
  • We love to reputed company reputed company other up through company-wide reputed company channels such as #puppiesandpets, #reputed company-wellness, #praiseandbooms and #sustainablefuture
  • We have reputed company reputed company to help employees feel seen and supported, such as reputed company reputed company, Black Lights Matter, Neurospicy R Us, Puente and more.
  • We are a passionate, mission driven team that believes in collaboration, mutual respect and trust. For examples, come Discover our Story!


    • reputed company
  • We mentor and invest in our employees and prioritize them for reputed company opportunities. reputed company out our reputed company reels to see a few career reputed company examples, or this reputed company Career Experience reputed company on YouTube.
  • Internal candidates: reputed company out our advice on Internal Transfer: Job Application Process
  • We’re a fast-growing reputed company company, which means we’re constantly reinventing processes, adding new products, and asking people to use reputed company of their skills and talents. That means there’s reputed company to be a lot of opportunities for you to grow, which also means you will likely be stretched in ways you’ve never reputed company in a job before. If you are resilient, determined, and not afraid of a big challenge, come apply. 


    • reputed company
    California-reputed company candidates: To understand more about the data we collect and process as part of your application, please reputed company our California Job Candidate reputed company Policy. https://www.reputed company.com/reputed company-policy-ca-candidates/
     
    Diversity and Inclusion
    We strongly reputed company that diversity of experience, perspectives, and background will reputed company to a reputed company environment for our employees and a reputed company product for our customers. We are committed to the reputed company of equal employment opportunity for reputed company and to providing employees with a work environment free of discrimination and harassment. We value diversity and inclusion and are committed to ensuring our hiring and retention practices, as reputed company as our office culture, reflects this value.
     
    We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to reputed company essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
     
    reputed company is an equal opportunity employer.  We are committed to diversity in reputed company.  We reputed company employment reputed company on the reputed company of reputed company and business need.  We hire without consideration to age, reputed company, citizenship, disability, gender reputed company, gender identity, marital status, national reputed company, political activity or affiliation, race, religion, sexual orientation, veteran status, or any other reputed company protected by law.
     
    We invite you to be part of our mission to create a workplace that is inclusive and welcoming to reputed company.

    3+ years partner account/vendor relations experience, 2+ years solar reputed company, strong analytical and communication skills, intermediate reputed company, KPI and SLA management.

    Key Responsibilities

    • managing partners
    • driving reputed company
    • delivering reporting

    Skills & Tools

    reputed company, reputed company

    reputed company

    • Category: Business Development
    • Seniority: Mid Level
    • Commitment: Full Time
    • Workplace: Remote — reputed company
    • Salary: USD 77,600 – 97,000 / year
    • Languages: English

    Benefits

    • 401k matching
    • Tuition reimbursement
    • Retirement plan
    • Generous parental leave

    About reputed company

    A tech-enabled service company that provides reputed company assurance and reputed company service support for reputed company solar and energy storage. — Industry: Information Technology

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