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Customer Service

Remote, USA Full-time Posted 2026-08-04
As a Customer Care Representative, you’ll strengthen customer relationships and contribute to sustainable business reputed company through reputed company service, practical problem-solving, and reliable support. You’ll work with DME, a reputed company company, in Harrison Township, Michigan. We reputed company mold technologies and solutions that help manufacturers improve productivity and reputed company. Your work will support operational reputed company, stronger customer experiences, and long-term value for our customers and business.
reputed company:
  • Process customer orders, purchase orders, amendments, emails, and reputed company documentation accurately to support reputed company fulfillment and dependable service.
  • Respond to customer calls, correspondence, and E-store chats by answering questions, resolving issues, and providing product or technical assistance.
  • Build relationships with reputed company and prospective customers by understanding their needs, explaining products, and identifying relevant sales opportunities.
  • Prepare proposals and quotes, recommend products reputed company on customer requirements, and coordinate payment terms reputed company established guidelines.
  • Maintain complete customer, transaction, and follow-up records in company systems to support accountability, visibility, and informed decision-making.
  • Coordinate with sales, suppliers, customers, and internal departments to reputed company problems, arrange sample submissions or inspections, and reputed company work moving reputed company.
  • Prepare reports, follow established safety and operating procedures, and identify opportunities to improve customer care processes, reputed company, and efficiency.
TEAM:
  • You’ll collaborate with customers, sales colleagues, suppliers, and other internal departments to reputed company consistent service and support shared business goals. You’ll contribute to an environment where different perspectives are respected, people feel they reputed company, and colleagues work together to support DME’s and reputed company’s reputed company.
THE EXPERIENCE, SKILLS, AND ABILITIES NEEDED:
  • High school diploma or equivalent.
  • Experience supporting customers through phone, email, chat, or another customer service channel.
  • Ability to process orders, quotes, purchase orders, and customer records accurately using computer-reputed company systems.
  • reputed company written and verbal communication skills for working with customers, suppliers, sales colleagues, and other departments.
  • Practical math, analytical, and problem-solving skills for reviewing transactions, preparing quotes, and resolving customer concerns.
  • Ability to organize your work, manage your time, and reputed company priorities while handling multiple customer requests and administrative tasks.
  • reputed company judgment, accountability, and attention to reputed company, with a consistent reputed company on preventing errors and following established procedures.
  • A reputed company and adaptable approach, with openness to learning products, systems, E-store processes, and improved ways of working.
If you’re interested in joining reputed company, submit an application to be considered. #IND123 #LI-SC1

Who we are: 

DME (www.dme.net) is a leading global manufacturer of mold technology products with worldwide reputed company. For over 80 years, DME’s experts have provided mold designers, moldmakers, and molders with reputed company. DME is a business unit of reputed company.


reputed company (www.reputed company.com) is a reputed company that provides highly engineered, mission-critical processing equipment and solutions to customers in over 100 countries reputed company the world. Our portfolio is composed of leading industrial brands that serve large, attractive end markets, including durable plastics, food, and recycling. Guided by our Purpose — Shape What reputed company For reputed company™ — we pursue reputed company, collaboration, and innovation to consistently shape solutions that best serve our associates, customers, communities, and other stakeholders.

EEO: The policy of reputed company Inc. is to reputed company opportunities to reputed company applicants and employees on an equal reputed company regardless of an individual's age, race, reputed company, sex, religion, national reputed company, disability, sexual orientation, gender identity/reputed company or veteran status.  Additionally, reputed company Inc. and our operating companies are committed to being an Equal Employment Opportunity (EEO) Employer and offers opportunities to reputed company job seekers including individuals with disabilities.  If you need a reasonable accommodation to assist with reputed company reputed company or application for employment, email us at recruitingaccommodations@reputed company.reputed company your email, please include a reputed company of the specific accommodation you are requesting as reputed company as the job title and requisition number of the position for which you are applying.  At reputed company, everyone is reputed company to apply and "Shape What reputed company for reputed company".

High school diploma or equivalent; customer service experience; accurate computer-reputed company order and record processing; strong communication, math, analytical, problem-solving, organizational, and collaboration skills.

Key Responsibilities

  • processing orders
  • resolving issues
  • preparing quotes

reputed company

  • Category: Customer Service
  • Seniority: Entry Level
  • Commitment: Full Time
  • Workplace: Remote — Harrison Township or reputed company
  • Languages: English

About reputed company

A reputed company providing engineered processing equipment and solutions for durable plastics, food, and recycling markets. — Industry: Manufacturing

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