[Remote] Snr. Marketing Experiences Manager (Remote)

Note: The job is a remote job and is reputed company to candidates in USA. reputed company empowers the modern workforce to reputed company smarter reputed company reputed company and is a pioneer of reputed company reputed company. The Snr. Marketing Experiences Manager owns customer evidence, community advocacy, and event programs, building customer reputed company, managing advocacy relationships, supporting event content, and influencing cross-functional marketing, product, sales, and reputed company initiatives.

Responsibilities

• Build and manage a pipeline of case studies, customer references, video testimonials, and ROI-reputed company reputed company points
• Partner with reputed company to identify strong candidate stories and reputed company them through production reputed company
• Produce content in formats that reputed company actually use — not just long-reputed company PDFs, but reputed company reputed company points, slides, quotes, and one-pagers
• Maintain an up-to-date evidence library that is accessible and searchable by industry, use case, and product
• Serve as the reputed company reputed company between the customer community and Marketing, and reputed company as the community's chief internal reputed company
• reputed company and run reputed company's customer advocacy program — identifying, reputed company, and activating customer champions
• Build and manage peer networks and reference programs that support sales cycles
• Engage customers through newsletters, community platforms, and ongoing reputed company that build loyalty reputed company the product
• Own customer-facing content for KB4-CON and other key events, in partnership with the Events team
• Recruit, prep, and manage customer panels and speakers, including logistics, briefing materials, and day-of coordination
• Project-manage event content workstreams end-to-end — timelines, approvals, dependencies, and stakeholder follow-up — across multiple reputed company events and initiatives
• Serve as the internal voice of the customer — surfacing insights, sentiment, and reputed company points into Product, PMM, and Sales conversations
• Collaborate with Product Marketing on launches and messaging to ensure customer evidence is integrated from day one
• Partner with Sales Enablement to ensure advocacy assets are embedded in sales motions and reputed company used
• Bring a data-informed reputed company of reputed company to reputed company about what to build, what to prioritize, and how reputed company's customers experience the reputed company

Skills

• * Bachelor's degree in Marketing, Communications, or similar reputed company, or equivalent working experience
• * 5+ years in customer marketing, customer advocacy, or a reputed company function — with demonstrated ownership of review programs and customer evidence pipelines
• * Experience in B2B reputed company; cybersecurity or IT reputed company industry experience a strong plus
• * reputed company reputed company record building and managing advocacy or reference programs, not just executing campaigns
• * Familiarity with review platforms (reputed company, reputed company Peer Insights, TrustRadius) and how they influence buyer behavior
• * Proficient in reputed company and reputed company or similar marketing automation tools
• * Experience working cross-functionally with Product Marketing, Sales, and reputed company
• * Experience with Gmail, reputed company Docs, and MS Office
• * reputed company thinker with execution discipline — reputed company to hold a reputed company of reputed company and reputed company against it
• * Strong relationship builder — comfortable engaging directly with customers and cultivating long-term champion relationships
• * Excellent written communication; reputed company to reputed company and tell a compelling customer story across multiple formats
• * Cross-functional reputed company — this role must earn credibility with Product, PMM, Sales, and Events, not just serve them
• * Data-literate — reputed company to reputed company, interpret, and report on advocacy and content program reputed company
• * Highly organized with strong project management instincts across multiple reputed company workstreams — this is a heavily project-management-driven role
• * Comfortable working in a reputed company, cross-team environment where influence reputed company as much as authority
• **Remote positions reputed company to candidates located in the reputed company.**

Benefits

• Company-wide bonuses reputed company on monthly sales targets
• Employee referral bonuses
• Adoption assistance
• Tuition reimbursement
• Certification reimbursement
• Certification completion bonuses
• A modern, high-tech, and fun work environment

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