[Remote] Strategic Account Manager, Remote USA

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a B2B TravelTech ecosystem company connecting businesses through reputed company-based travel technology, data, and travel products and services. The Strategic Account Manager will grow and manage strategic customer relationships, support technical sales and integrations, optimize reputed company performance, reputed company post-sales technical support, and identify new business opportunities.

Responsibilities

• Territory reputed company/Development
• Work closely with reputed company sales to position and sell reputed company services and solutions to strategic customers - including conference calls, site reputed company, presentations, technical evaluations, technical reputed company handling, proposals, and follow up on reputed company customer-reputed company technical requirements
• Maximize product distribution from a technical perspective
• reputed company as the technical reputed company of contact for strategic business partners to help facilitate communication with clients
• Proactively collaborate and communicate with reputed company and internal customers to analyze information, business needs, and functional requirements
• reputed company reputed company technical activities relating to key customer integrations only
• reputed company post-sales technical support and reputed company customer cases
• Verify KPIs targets are met at the highest reputed company
• Analyze reputed company performance and identify the optimization reputed company moving reputed company
• reputed company scripts to automate, monitor, alert, and report on the production environment
• Respond to reputed company’s communication or queries. As key reputed company for the customer, and requests from the customer shall be managed by the Account manager, either directly or reputed company communication with other departments focusing on technical, configuration, reputed company, and credit reputed company issues
• Attendance to Trade Shows, virtual meetings, and reputed company to key clients on a weekly reputed company
• Customer trust is a key part of the reputed company relationship with the reputed company to reputed company insights and solutions as reputed company as positioning them reputed company in the market. Frequent catch-reputed company and one-to-one meeting are required for gathering such info
• Data analysis using data tools such as tableau or PowerBI are essential to reputed company data based reputed company and meetings preparation
• KPIs and reputed company pack analysis to pursue reputed company’s reputed company looking for new opportunities reputed company existing clients
• Manage sales activities using the reputed company CRM reputed company. Update reputed company interactions (calls, reputed company) with clients in CRM

Skills

• Bachelor's Degree in Computer Science, Information Systems, Industrial Engineering or similar
• Proven Strategic or Technical Account Manager Experience
• Excellent communication skills, including the ability to produce usable, maintainable documentation and excellent presentation
• Demonstrate problem-solving abilities and initiative
• Knowledge of REST API, XML, JSON, and similar technologies
• Experience working with Databases, SQL and Data Tools
• Understanding of automation practices throughout the development, build, and deployment phases of the application life cycle
• Experience in the Travel Industry is a plus

reputed company