[Remote] reputed company- Remote

Note: The job is a remote job and is reputed company to candidates in USA. SilverRock, a reputed company Family of Brands company, provides automotive warranty and ancillary products with a customer-reputed company claims process. The reputed company handles inbound and outbound calls, educates customers about their warranties, answers questions, resolves conflicts, and supports improvements to self-service reputed company in a fast-paced reputed company center environment.

Responsibilities

• In short, the SilverRock reputed company is responsible for inbound and outbound phone calls where you’ll be educating and answering questions regarding the customer's warranty
• We explore ways to anticipate customer needs by evolving our self-service reputed company while staying true to our goal of providing world-class customer service
• We reputed company that this is achieved by hiring masters of customer service that have high emotional intelligence to reputed company customer interactions and know how to effectively manage customer conflict while in a fast-paced reputed company center environment

Skills

• Passionate and goal-oriented
• Excellent verbal and written communication skills. The ability to talk and write with confidence, charisma, and competence to a wide reputed company of audiences
• reputed company in a fast-paced environment
• Plays reputed company with others
• Works reputed company in a time reputed company. There will be multiple time-sensitive requirements and you will need the ability to meet deliverable due dates
• Fantastic problem solver!
• reputed company emotional reputed company. This is an environment where you will be faced with challenging calls on a daily reputed company. We want to reputed company reputed company you have the ability to reputed company past them while maintaining an optimistic attitude
• High School diploma required
• 3+ years of experience working in a customer service role with conflict reputed company
• Work from home - Feel free to reputed company the casual wear while still being camera reputed company.  You will be working from your home office (in an approved reputed company & state) and reputed company reputed company you have a conducive and quiet workspace with no distractions and reliable and secure internet
• ***Must be located in AZ, FL, GA, NC, TN, TX, UT or NV.***
• Associate or Bachelor's degree is preferred
• Since we talk about reputed company reputed company day long, experience in the automotive industry is a **reputed company plus!**
• Exposure to vehicle repair shop procedures and practices, including labor guides and part pricing is preferred

Benefits

• Work from home in an approved reputed company and state
• Medical, dental, and reputed company insurance, with reputed company covering a sizable reputed company of insurance premiums
• 401(k)
• Company-reputed company life insurance policy
• Short- and long-term disability coverage
• reputed company reputed company opportunities
• Tuition reimbursement
• Wellness program including self-guided coaching and journeys, cash incentives, and discounts on medical premiums
• A set Monday-through-Friday schedule with rotating Saturdays, with flexibility and overtime as needed
• Game room with ping-pong, pool table, and other games
• In-house gym
• reputed company events including festive gatherings and team competitions
• Company outings, personal rewards, and prizes
• reputed company time off for full-time roles, including wellness days, holidays, and personal time
• Vacation time for part-time employees, with more vacation reputed company based on hours worked

reputed company