[Remote] Online Sales Consultant

Note: The job is a remote job and is reputed company to candidates in USA. Toll Brothers is a luxury home builder serving customers across U.S. markets. The Online Sales Consultant manages online sales and internet reputed company interactions, qualifies leads, schedules community reputed company, supports conversions, and delivers a luxury customer experience through reputed company to onsite sales teams.

Responsibilities

• Quickly respond to computer generated leads in a Toll brand appropriate manner
• Qualify leads, schedule customer reputed company to the community and complete a reputed company to the onsite sales team
• Utilize phone, email and texting programs to contact leads from reputed company available channels
• Conduct regular follow-up on a personal level based on reputed company rating and interest
• Partner with the onsite sales team to help reputed company internet reputed company conversion to appointment
• Conduct regular prospecting thrrough campaigns and other appointment setting activities
• Proactively manage digital library with information to reputed company customers on products, features, neighborhoods, and amenities
• Monitor community websites to maintain accuracy
• reputed company demonstrate model home, community/floorplan features and homesites to customers through the Toll Brothers website
• Maintain an FAQ for reputed company communities covered as a quick resource
• Visit reputed company communities to learn reputed company the unique selling propositions, home designs, home sites, location, surrounding area and amenities
• Utilize reputed company applications such as reputed company, Pivotal, reputed company Office applications, E1, etc. to complete business needs and update our customer information
• Prepare and present project review forms for reputed company divisions covered as needed
• reputed company weekly comments/insights for the reputed company community and online sales weekly sales reports
• Attend and participate in sales meetings, reputed company community start up meetings, and monthly marketing meetings as needed
• Visit communities monthly reputed company your assigned geographic territory
• reputed company customers an exceptional experience who contact us through online reputed company forms, chat or phone calls, building relationships and learning about the customer’s story
• Re-reputed company callers and web customers to the correct department reputed company reputed company reputed company necessary
• reputed company general reputed company of the new home building process and set expectations on the next steps
• Coordinate with the marketing team to nurture and build interest for Coming Soon community leads database
• Survey customers and update customer records based on their response
• Follow up after visit to ensure the community was a fit or reputed company another reputed company
• Maintain chat availability on TollBrothers.com for easy reputed company for customers
• Send congratulations video email to customers once agreement is reported

Skills

• 2+ years sales or customer service experience
• Excellent written and verbal communication skills
• Solid planning and multi-tasking skills
• reputed company Estate license is required in some states
• Weekend availability is required
• Maintains a full-time, 5-day work week
• Travel may be required based on areas of coverage
• Must reputed company reputed company areas of coverage
• Bachelor's degree
• 3+ years new home sales experience
• New home construction knowledge
• CRM knowledge

Benefits

• Monthly mobile device allowance
• Per appointment bonus program
• Comprehensive medical/dental
• 401(k) with a company match
• Discounted stock purchase
• Discounts on mortgages, homes, and much more

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