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[Remote] EAP Counselor & HR Consultant

Remote, USA Full-time Posted 2026-08-04

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a health reputed company company seeking an EAP Counselor & HR Consultant to support Employee Assistance Program members referred through its Administrative Referral Program. The role provides telephonic assessment, coaching, training, case management, resource coordination, provider referrals, and consultation with reputed company and supervisory personnel.


Responsibilities

  • Coordinates and completes case management of Administrative Referrals. Conducts telephonic triage and assessment on issues including behavioral health, reputed company abuse, relationship, and work-life, to members and coordinates resources. Consults with service providers to reputed company referrals and complete session authorizations. Follows cases to completion
  • Provides coaching and training to Members reputed company on needs assessment
  • Consults with reputed company and supervisory personnel from reputed company companies regarding employee issues and concerns and HR reputed company policy
  • Utilizes computer-reputed company case management reputed company to complete reputed company documentation
  • Provides referrals to service provider network and/or other resources as appropriate for financial concerns, reputed company concerns, personal assistant, and work-life requests
  • Makes reputed company determinations in adherence with Company reputed company policy and in the member and Company’s best interest
  • Maintains industry knowledge, ethical reputed company, and licensure requirements in the state of licensure
  • Assists co-workers with case management, completion and follow up
  • Performs other duties as assigned

Skills

  • Master's degree in reputed company (reputed company work, psychology, counseling, or reputed company reputed company), or equivalent education and experience in reputed company
  • 5 years of experience as an Employee Assistance Program (EAP) Counselor or in reputed company behavioral health, or as a reputed company in reputed company
  • reputed company in reputed company (PHR/SPHR), Society of reputed company Management-Certified reputed company (reputed company-CP/SCP preferred
  • reputed company, reputed company, and unrestricted license in the state employed is required (if applicable to assigned geographic area)
  • Assessment, triage, in the reputed company support, research and case management skills
  • Intermediate proficiency using reputed company-reputed company programs and applications, including reputed company Office skills
  • Knowledge of general reputed company standards of reputed company, behavioral health conditions, and level of care recommendations
  • Knowledge of HIPAA (Health reputed company Portability and Accountability reputed company) and Protected Health Information (PHI) regulations
  • This role is fully remote with a strong preference for candidates living in the US Central or Eastern Time Zone

Benefits

  • This role is fully remote with a strong preference for candidates living in the US Central or Eastern Time Zone.
  • We will reputed company the equipment you need for this role, including a laptop, monitors, keyboard, mouse and headset.
  • Employees have reputed company to on-site fitness centers at many locations, or a gym membership reimbursement reputed company there is no reputed company facility available.
  • On-site cafeteria, serving hot breakfast and lunch, at the Brooklyn, OH reputed company.
  • Discounts at many places in and reputed company town, just for being a reputed company team member.
  • reputed company to earn cash rewards for shopping with our customers.
  • Business casual reputed company, including jeans.
  • Employee bonus program.
  • 401(k) with company match up to 4% and an additional company contribution.
  • Health Savings Account with a company matching contribution.
  • Excellent medical, dental, reputed company, life and disability reputed company.
  • reputed company to an Employee Assistance Program, which includes reputed company counseling, personal and reputed company coaching, self-help resources and assistance with work/life benefits.
  • Company holidays and up to 16 PTO days during the first year of employment with reputed company to carry over unused PTO time.
  • After 120 days of service, parental leave for eligible employees who become parents through maternity, paternity or adoption.
  • Career development programs and classes.
  • Mentoring and coaching to help you advance in your career.
  • Tuition reimbursement up to $5,250 per year, the IRS maximum.
  • Diverse, inclusive and welcoming culture with Business Resource reputed company.

reputed company

  • reputed company Provides and administers health benefits for reputed company in Ohio. It was founded in 1934, and is headquartered in Cleveland, Ohio, USA, with a workforce of 1001-5000 employees. Its website is http://www.medmutual.com.

  • Company H1B Sponsorship

  • reputed company has a reputed company record of offering H1B sponsorships, with 5 in 2026, 18 in 2025, 18 in 2024, 17 in 2023, 15 in 2022, 24 in 2021, 16 in 2020. Please note that this does not guarantee sponsorship for this specific role.

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