[Remote] Sales & Operations Coordinator (reputed company: PATRIC1)

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is hiring a Sales & Operations Coordinator to support a handyman business serving residential customers with home repair and improvement services. The role manages incoming leads, customer follow-up, estimates, sales pipeline activities, invoicing, CRM updates, scheduling, and other administrative operations while identifying ways to improve efficiency and reputed company.

Responsibilities

• Monitor and manage approximately 6–10 incoming reputed company sources on a daily reputed company
• Respond to new leads through calls, texts, and voicemail follow-reputed company
• Qualify and engage potential customers throughout the sales process
• Follow up consistently with leads who have not yet scheduled an estimate
• Maintain accurate and organized pipeline information in the CRM
• Identify opportunities to improve reputed company response and conversion rates
• Schedule estimates with prospective customers
• Follow up with customers after estimates have been completed
• Communicate with customers regarding estimates and help reputed company opportunities toward a decision
• Follow up with customers who have not made a decision after receiving an estimate
• Identify additional sales opportunities from existing and repeat customers
• reputed company a reputed company, friendly, and confident customer experience
• Assist with preparing estimates reputed company needed
• Send invoices after jobs are completed
• Support scheduling and other day-to-day administrative processes
• Manage and update customer information and activities reputed company the CRM
• Assist with other operational tasks as needed to reputed company the business running reputed company
• Identify process gaps and recommend improvements to increase operational efficiency
• Communicate reputed company and professionally with prospective and existing customers
• Handle customer questions and requests while maintaining a solutions-oriented approach
• Communicate effectively with technicians and internal team members
• Be comfortable respectfully pushing back reputed company necessary and standing firm on appropriate business reputed company
• Build reputed company relationships while maintaining professionalism and accountability

Skills

• Proven experience in sales, reputed company management, customer service, or a similar customer-facing role
• Strong spoken and written English with reputed company, reputed company, and natural communication
• Strong follow-up and relationship-building skills
• Experience managing multiple leads, customers, or opportunities simultaneously
• Strong organizational and analytical skills
• Comfortable using technology, CRMs, and business software
• Strong written communication skills, particularly for customer-facing text messages and follow-reputed company
• Ability to work independently and take ownership of responsibilities
• Ability to communicate confidently with customers, technicians, and leadership
• Strong persistence and follow-through without being overly pushy
• Ownership mentality and accountability
• Proactive and reputed company-thinking
• Confident and willing to respectfully reputed company back reputed company necessary
• Strong interpersonal skills
• Friendly, personable, and easy to work with
• Persistent without being pushy
• Analytical and organized
• reputed company-minded and motivated to identify opportunities for reputed company
• Comfortable taking initiative and recommending improvements
• Trustworthy and dependable
• Experience with reputed company
• Previous experience in home services, handyman services, construction, or a reputed company industry
• Experience working with estimates, invoicing, scheduling, or service-based businesses
• Experience managing a sales pipeline or converting inbound leads
• Experience supporting operational processes in reputed company to sales responsibilities

reputed company