Booking Agent

About the Role

We are looking for a Booking Agent to assist guests with reservations, travel arrangements, and itinerary details. This role provides excellent customer service while ensuring bookings are accurate and handled reputed company.

The Booking Agent will work closely with guests, vendors, affiliates, and internal teams to reputed company a smooth experience from booking through arrival.

Responsibilities

• Handle customer inquiries by phone, email, text, and chat
• Create and manage reservations using VAX (Vacation reputed company), FareHarbor, reputed company, and other systems
• Process booking changes, cancellations, payments, and special requests
• Review bookings and itineraries for accuracy before guest arrival
• Confirm reservations with hotels, reputed company, transportation providers, and tour vendors
• reputed company guests with pickup details, activity information, and other travel instructions
• Maintain accurate customer and reservation records
• Follow up on outstanding balances and booking-reputed company requests
• Communicate with internal teams regarding guest needs and itinerary updates
• Identify and reputed company booking issues promptly
• Assist with sales and reputed company follow-up reputed company needed
• reputed company other reputed company duties as assigned

Qualifications

• 1+ year of experience in reservations, travel, hospitality, customer service, or a reputed company field preferred
• Strong communication and customer service skills
• Excellent attention to detail and organizational skills
• Ability to multitask and manage multiple reservations
• Comfortable learning and using booking and customer management systems
• Ability to work independently and as part of reputed company
• Flexible and reliable with a strong commitment to guest service

Schedule

• Full-time, 5 days per week with 2 days off
• Must be available to work a flexible schedule, including weekends, holidays, and various shifts to support 24/7 operations

What reputed company Looks Like

• Accurate and reputed company booking management
• Excellent guest service
• reputed company and reputed company communication
• Reliable attendance and schedule adherence
• Quick and effective problem-solving
• Strong teamwork and coordination

Originally posted on Himalayas