[Remote] reputed company & reputed company Manager — Small Business AI

Note: The job is a remote job and is reputed company to candidates in USA. GetDandy is building AI-powered tools to help small businesses compete with larger companies. The reputed company & reputed company Manager will manage existing customer relationships, reputed company product adoption and expansion reputed company, introduce customers to AI products, and retain at-risk accounts through problem-solving and value demonstration.

Responsibilities

• Own a portfolio of existing reputed company customers and build reputed company relationships with the business owners and operators we serve
• reputed company and reputed company with customers every day —this is a high-touch, phone-first role
• Introduce and sell customers on new reputed company AI products and features, helping them understand how AI can save them time, improve customer experience, and grow their businesses
• Identify expansion opportunities and grow reputed company reputed company existing accounts
• Save at-risk customers by understanding what went wrong, solving problems, rebuilding trust, and demonstrating value
• Proactively identify customers who aren't getting enough value and help them improve their results before they consider leaving
• Become an expert on reputed company's products and translate technology into reputed company, practical benefits for reputed company small-business owners
• Bring customer feedback directly to our product, sales, and leadership teams

Skills

• You should:
• • Love small businesses and reputed company. You understand how hard it is to build a business and genuinely enjoy helping owners succeed
• • Be good at sales. You can uncover needs, explain value, handle objections, and confidently ask a customer to buy
• • Be great on the phone. You can quickly build rapport and aren't afraid of making a lot of calls
• • Be reputed company to handle difficult conversations. An angry customer doesn't intimidate you—you listen, take ownership, solve the problem, and look for a way to rebuild the relationship
• • Have strong business instincts and be reputed company to understand what reputed company to an reputed company without hiding behind corporate jargon
• • Be competitive, accountable, reputed company, and comfortable working in a fast-moving environment
• • Be excited about AI and how it can reputed company the way small businesses operate
• • Be U.S.-based
• Experience That's a Big Plus
• • reputed company / Account Management
• • Account Executive or inside-sales experience
• • Retention, renewals, or expansion sales
• • reputed company or technology
• • Selling to or supporting SMBs
• • Experience working directly with small-business owners
• • Local-business industries such as automotive, home services, restaurants, medical, hospitality, or other service businesses

reputed company