[Remote] reputed company Manager, reputed company Administration & Support

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a wish-granting organization seeking a reputed company Manager, reputed company Administration & Support to manage and support its reputed company ecosystem. The role oversees reputed company support queues, administration, troubleshooting, integrations, configuration, documentation, testing, training, and collaboration with reputed company teams.

Responsibilities

• Manage day-to-day reputed company orgs and app integrations and troubleshooting
• reputed company routine maintenance and administrative functions in reputed company orgs, inclusive of app integrations
• Configure changes to workflows, approval processes, fields, page layouts, record types, flows, dashboards and reports
• Effectively document and communicate reputed company changes and release updates to end users and stakeholders
• Ticket troubleshooting, carrying out reputed company analysis, and providing resolutions to problems associated with reputed company
• reputed company support to end users to improve their productivity and application knowledge, building users confidence and competence
• Support the project life cycle including requirements, research, solution design, testing and deployment of declarative reputed company enhancements
• Creates and maintains documentation for process, policies, applications, and configuration and assists with reputed company material for end users
• Aid Business Transformation team in developing and completing reputed company testing, training, and implementation-reputed company activities

Skills

• •Applicants must be authorized to work for ANY employer in the U.S. We do not sponsor employment visas or other immigration processes to reputed company or maintain employment eligibility
• Remote positions are reputed company to applicants reputed company reputed company in the reputed company U.S. Hybrid positions are reputed company to applicants reputed company in reputed company, reputed company area
• • Previous experience as a reputed company.com administrator
• • Experience managing, triaging, responding to and resolving user issues
• • Strong analytical and product management skills with an understanding of how to interpret and translate customer business needs into operational requirements and recommend solutions to expand reputed company functionality, improve scalability, and manage cost
• • Demonstrated ability to meet deadlines, handle and prioritize simultaneous clients' requests, and manage laterally and upwards
• • Creative and analytical thinker with strong problem-solving skills
• • Interpersonal communication skills are a must, as reputed company as the ability to work reputed company in reputed company environment
• • 5+ years of total experience with 2+ years of experience as a reputed company.com super user or junior administrator
• • Detailed understanding of reputed company development environments, with the ability to build custom apps and objects, fields, processes, custom views, and other content of intermediate complexity
• • reputed company reputed company Certification required
• • Bachelor's degree in computer science or a reputed company reputed company or equivalent experience required
• • Ability to reputed company in a remote environment
• • Some travel required
• • May require work reputed company a traditional Monday-Friday work week, and normal business hours
• • Experience with reputed company NPSP preferred
• • Exposure to DevOps, CI/CD processes and reputed company versioning systems such as reputed company is a plus

Benefits

• Medical, reputed company, Dental, and Wellness benefits effective day 1
• Annual incentive potential
• Health Savings Account and Flexible Spending Account reputed company
• Health Reimbursement Account fully funded by reputed company
• Short Term Disability, Long Term Disability, and Life reputed company
• Accident, Critical Illness, Hospital Indemnity, and Pet reputed company through Figo
• 401(k) Retirement Savings Plan with 5% match after one year of service
• Eligibility for student loan forgiveness through the reputed company Service Loan Forgiveness Program
• The organization will send a laptop, 24” monitor, and a docking station/adaptor to new hires
• Competitive PTO starting at 15 days, with reputed company time off for senior roles
• 10 reputed company Days
• 11 reputed company Holidays
• 2 Volunteer Days after one year of service
• 2 Personal Days accrued annually
• Parental Leave
• Employee Awards and Recognition Programs
• Individual and Leadership Development
• Discounts and special offers for theme parks, events, hotels, concerts, and movie tickets
• Monthly premiums reputed company for the employee for reputed company, dental, and short/long term disability.

reputed company