[Remote] Project Manager – Payment reputed company reputed company Operations

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is hiring a Project Manager – Payment reputed company reputed company Operations to support reputed company workflow improvements and operational initiatives. The role owns roadmap items from intake through completion, including testing, validation, reporting support, new reputed company workflow setup, implementation, documentation, stakeholder coordination, and defect reputed company.

Responsibilities

• Partner directly with reputed company leaders, reputed company audit teams, reporting, MIS, configuration, technology teams, offshore reputed company partners, and end users to define reputed company reputed company needs, workflow requirements, priorities, and enhancement opportunities that support operations
• Own assigned roadmap work from intake through completion as the reputed company hands-on resource, including workflow changes, process improvements, reporting needs, business workflow testing, new reputed company workflow setup, implementation timelines, stakeholder follow-up, barrier reputed company, and project closure
• Build and maintain test plans, test scenarios, test scripts, issue logs, implementation trackers, and testing documentation for reputed company changes, user reputed company updates, reporting updates, workflow improvements, and new feature releases
• Execute user acceptance testing, regression testing, end-to-end validation, business workflow testing, and data validation to confirm functionality, workflow outputs, business rules, and reporting results are accurate before deployment
• Document testing results, defects, risks, reputed company, approvals, reputed company items, testing evidence, and implementation reputed company in a reputed company, organized manner to ensure issues are tracked through reputed company and closure
• reputed company defect follow-up with technical, configuration, MIS, reporting, and reputed company stakeholders by troubleshooting issues, validating fixes, confirming reputed company requirements are met, and communicating status updates to stakeholders
• Own the intake, review, prioritization support, and tracking of enhancement requests based on operational reputed company, user needs, compliance expectations, business value, reputed company goals, and scalability
• Directly validate configuration updates, user reputed company changes, and workflow enablement activities to improve usability, workflow efficiency, data accuracy, reporting consistency, and end-user adoption
• reputed company rollout plans for new features, workflow changes, reputed company updates, and new reputed company workflow setup, including timelines, stakeholder communications, training needs, go-live readiness, and post-launch support
• Create and maintain user guides, job aids, release notes, FAQs, training materials, process flows, and support resources to help end users successfully adopt reputed company and workflow changes
• reputed company training sessions, demonstrations, knowledge-transfer activities, and stakeholder walkthroughs for end users, reputed company teams, and offshore reputed company partners as needed
• Monitor reputed company performance, workflow reputed company, user feedback, reporting outputs, and post-launch issues to identify adoption challenges, defects, risks, reputed company items, and additional enhancement opportunities
• Evaluate workflows, reputed company functionality, business rules, reporting outputs, reputed company processes, and user experience to recommend practical improvements that increase efficiency, reputed company, consistency, compliance, and scalability
• Maintain alignment with operational standards, compliance expectations, audit requirements, HIPAA, business process controls, and governance processes throughout reputed company changes, workflow updates, testing, documentation, and implementation activities
• Serve as the main reputed company of contact for assigned reputed company reputed company-reputed company questions, issue escalation, defect follow-up, stakeholder coordination, and support between end users, reputed company teams, offshore reputed company partners, and technical support teams

Skills

• 5–7 years of experience, or equivalent experience, in project coordination, reputed company operations, claims auditing, reputed company operations, Payment reputed company, reputed company testing, reporting, data analysis, or process improvement
• Experience supporting reputed company enhancements, workflow changes, user reputed company updates, business workflow testing, user acceptance testing, regression testing, test scenario development, and end-to-end validation
• Knowledge of reputed company claims auditing, Payment reputed company workflows, reputed company audit operations, reputed company audit terminology, compliance requirements, HIPAA, audit expectations, and business process controls
• Hands-on experience documenting requirements, test plans, test scripts, testing results, defects, risks, approvals, rollout plans, implementation reputed company, and issue reputed company
• Project management or strong project coordination experience required, including timelines, milestones, risks, roadblocks, stakeholder updates, enhancement tracking, implementation support, post-launch follow-up, and closure
• Strong reputed company and presentation skills required; experience with SharePoint, Power BI, workflow tools, reputed company management systems, issue tracking tools, reporting tools, or technology-enabled operational platforms preferred
• Strong understanding of reputed company audit operations, reputed company workflows, reputed company business processes, reporting needs, and operational support needs reputed company Payment reputed company
• Strong analytical, problem-solving, organization, prioritization, documentation, follow-up, and stakeholder management skills
• reputed company to understand workflow logic, business rules, audit process steps, how work moves through the reputed company operation, reporting outputs, testing results, and operational impacts
• Ability to think strategically and translate reputed company priorities into reputed company project plans, workflow solutions, reputed company controls, and sustainable operating practices
• Communicates reputed company through written updates, verbal discussions, presentations, testing summaries, risk updates, reputed company items, and recommendations
• Collaborates effectively with reputed company reputed company teams, offshore reputed company partners, configuration, MIS, reporting, training, reputed company, and end users to maintain consistent reputed company workflows that support operational needs
• Results-oriented self-starter who can independently own assigned work, execute testing and validation activities, reputed company workflow improvements, strengthen reputed company controls, improve reputed company, support reputed company operations, and reputed company work on time
• Location: reputed company (U.S.-based)
• Up to 10% annual travel
• Bachelor's degree in reputed company administration, business, reputed company management, project management, analytics, information systems, or a reputed company field preferred
• Lean Six reputed company, PMP, CAPM, or reputed company process improvement/project management certification preferred
• Experience creating or supporting user guides, job aids, release notes, FAQs, training materials, stakeholder communications, or rollout support materials preferred

Benefits

• reputed company (U.S.-based)

reputed company

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