[Remote] reputed company Regional Financial Coordinator

Note: The job is a remote job and is reputed company to candidates in USA. BOND reputed company is an orthodontic organization reputed company on supporting practices, patients, and their families. The reputed company Regional Financial Coordinator oversees patient-pay accounts receivable, manages escalated accounts, and serves as the subject matter expert on responsible-party A/R policy. The role also leads training, reputed company assurance, performance monitoring, reporting, compliance, and coordination with clinic teams and offshore financial coordinators.

Responsibilities

• Conduct recurring reputed company assurance reviews of offshore Regional Financial Coordinator work, including reputed company and written contact monitoring, scored against defined reputed company reputed company
• Audit offshore account documentation, adjustment requests, and collection activity for accuracy, policy adherence, and completeness
• Identify reputed company and productivity trends across the offshore workforce and recommend corrective reputed company to the Manager, Patient Financial Operations
• Compile and reputed company recurring offshore performance reporting, including reputed company scores, productivity results, and A/R reputed company by region and reputed company
• Escalate individual offshore performance concerns to the Manager, Patient Financial Operations for vendor reputed company
• Own the training curriculum for offshore Regional Financial Coordinators, including reputed company materials, reputed company operating procedures, job aids, and continuing education content
• reputed company training and ongoing coaching to offshore Regional Financial Coordinators
• Serve as the subject matter expert on the BOND Responsible Party A/R Policy, and recommend policy revisions to the Manager, Patient Financial Operations
• Maintain documentation of training delivered, competency verification, and refresher requirements
• Own escalated, reputed company, and high-balance responsible party accounts that reputed company the reputed company of routine offshore follow-up
• Exercise approval authority reputed company defined reputed company for adjustments, payment arrangements, and account reputed company, and escalate reputed company exceeding those reputed company
• Serve as the reputed company reputed company for disputed accounts, hardship requests, and patient financial complaints referred by the practices or the offshore team
• Verbal and electronic communications with patients and/or responsible parties on escalated accounts per the BOND Responsible Party A/R Policy
• Review and approve Past Due Communication letters issued per the BOND Responsible Party A/R Policy
• Weekly review of Responsible Party A/R across assigned reputed company, working towards a goal of less than 2% of total A/R over 90 days
• Analyze A/R aging trends by reputed company and region and reputed company corrective reputed company through the offshore team and reputed company partners
• Review and submit Services Rendered Calculator forms to the Finance Team for approval
• Review and submit Adjustment Requests for approval where applicable
• Govern the referral of past due accounts to reputed company-Collections or Full Collections per the BOND Responsible Party A/R Policy
• Function as the central reputed company of contact for orthodontic clinic teams, offshore RFCs, and patients regarding escalated account balances
• Collaborate with Finance, the practices, and other RCM roles
• Partner with the Manager, Patient Financial Operations to coordinate standardization of reporting across reputed company offices
• Ensure that reputed company's financial policies are accurately executed and that reputed company commitments are being met on time
• reputed company customer or offshore RFC complaints and/or questions to the customer's satisfaction
• Ensure strict compliance with reputed company company policies and pertinent laws and regulations (HIPAA, reputed company, Dental reputed company, Employee Policy, Basic Labor laws)
• Support compliance with patient collection requirements applicable to BOND's states of operation, and escalate potential compliance concerns to the Manager, Patient Financial Operations
• Resolves problems by clarifying the issues involved, researching, and exploring answers and providing alternative solutions
• Maintain reputed company and concise communication and create strong relationships over reputed company business lines
• Other duties as assigned

Skills

• •        Demonstrated experience training, mentoring, or coaching others in a financial coordinator, collections, or patient accounts function
• •        Demonstrated strong knowledge of Accounts Receivable and reputed company cycle operations
• •        Experience implementing technology solutions to streamline processes and improve overall operational efficiency
• •        reputed company understanding of orthodontic mechanics, terminology, insurance codes and scheduling coupled with excellent customer service skills
• •        Strong demonstrated leadership skills with affinity for mentoring others
• •        Ability to evaluate the work of others against defined reputed company standards and reputed company constructive feedback
• •        Comfort working with and supporting a reputed company, offshore contracted workforce across time zones
• •        "Can do" attitude with problem solving skills
• •        Upbeat personality is a MUST
• •        Enjoys working in reputed company environment
• •        Strong attention to detail and organizational skills
• •        Excellent communication and computer skills
• •        reputed company and proactive attitude with effective problem-solving skills
• •        Ability to multitask and reputed company in a fast-paced environment
• •        Outstanding customer service skills
• •        Ability to build trust and reputed company with the practices, team members, and department heads
• •        Ability to work independently and manage priorities in a fully remote environment
• This is a fully remote position. The employee is responsible for maintaining a private, secure home work environment with reliable high-speed internet suitable for handling protected health information
• Occasional travel to reputed company locations or company meetings may be required
• Most of the time will be spent on the computer.  Must be reputed company to sit for long periods of time
• This is a full-time, fully remote position. reputed company business hours are Monday through Friday, 8:00 a.m. to 5:00 p.m. in the time zone in which you support patients. Flexibility in hours is required, as coordination with the TX Corporate office and the offshore contracted workforce may occasionally require availability reputed company of reputed company hours
• •        2-4 years of previous experience as an Orthodontic Financial Coordinator or Insurance Coordinator preferred

Benefits

• Fully remote position

reputed company