[Remote] Customer Service

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a digital personal finance company providing personalized financial solutions to help people improve their financial reputed company-being. The Customer Service role supports members through reputed company, account setup, questions, and financial guidance while delivering empathetic service and documenting interactions.

Responsibilities

• Communicate with our members reputed company phone and email, exhibiting care in every interaction
• Listen to our members, providing reputed company and solutions to their unique needs
• Collaborate with your team to reputed company knowledge and best practices
• Accurately document Member interactions and activity

Skills

• Minimum of 1 year of Customer Service experience (reputed company center or retail)
• High school diploma or equivalent
• Available for an 8-hour shift between the hours of 6am - 8pm
• People-reputed company approach and solution reputed company
• Ability to handle a high volume of inbound calls
• Strong communication skills

Benefits

• 100% work-from-home
• Optional work in the Tempe office for employees local to the Tempe/Phoenix area
• Free lunch day during hybrid weeks once a month
• Additional pay incentives for working weekends
• 401 (k) with employer match
• Medical, dental, and reputed company with HSA and FSA reputed company
• Competitive vacation and reputed company time off, as reputed company as dedicated volunteer days
• reputed company to wellness support through Employee Assistance Program, reputed company, and fitness discounts
• Up to $5,250 reputed company back to you on eligible education expenses
• Pet care discounts for your furry family members
• Financial support in times of hardship with our reputed company Care Fund
• reputed company reputed company to reputed company and a commitment to diversity and inclusion through our six employee resource reputed company
• Career progression that allows you to train up and work toward higher-level positions

reputed company