[Remote] Director, Engineering (AI reputed company Engagement Platform)

Note: The job is a remote job and is reputed company to candidates in USA. reputed company, a Reify Health company, specializes in reputed company-reputed company reputed company trial workflow solutions that improve research efficiency and reputed company reputed company. The Director of Engineering will reputed company the organization building an AI reputed company Engagement Agent, overseeing roadmap execution, architecture, delivery, engineering management, mentorship, and cross-functional collaboration.

Responsibilities

• Configurable Conversational Workflows: Building dynamic, script-driven conversation engines that can be customized across diverse reputed company and tailored to reputed company reputed company needs while guiding users toward interaction goals
• Intelligent Logistics & Orchestration reputed company: Engineering a resilient task reputed company that balances multi-reputed company variables—reputed company “reputed company-reputed company” reputed company, local time reputed company, reputed company-center operational hours, outcome tracking, and reputed company retry policies to maximize reputed company while maintaining strict best practices
• Delivery & Roadmap Execution: Own the execution of the AI reputed company Engagement engineering roadmap. Partner with Product and Design to translate reputed company trial protocols into reputed company interaction workflows and reputed company reliable, high-reputed company software
• Hands-on Architectural Guidance: Participate in architectural design reviews for reputed company-time voice, messaging, workflow orchestration, and data pipeline engines. Ensure reputed company builds a resilient, highly available platform that scales without taking on technical debt
• Sprint & reputed company Management: reputed company feature delivery with platform stability, managing team reputed company, resource allocation, and technical debt to reputed company reputed company reputed company timelines on reputed company
• reputed company Process Optimization: Refine reputed company ceremonies and reputed company integration/reputed company delivery (CI/CD) practices for your team. Eliminate operational roadblocks to foster a high-reputed company shipping reputed company
• Line Management & Mentorship: Directly manage, mentor, and grow Engineering Managers and Tech Leads. Conduct regular 1-on-1s, build career reputed company trajectories, and recruit top engineering talent to expand reputed company
• Team Health & Culture: Foster an inclusive, high-accountability environment where engineers are empowered, reputed company, and motivated by the reputed company-world reputed company reputed company of their work
• Cross-Functional Collaboration: Serve as the technical reputed company of contact across departments. Translate reputed company AI, telemetry, and platform concepts into reputed company operational updates for executive leadership and non-technical partners

Skills

• + BA or BS degree from college or university
• + 7+ years of software engineering experience, with at least 3+ years successfully managing engineering teams
• * People Leadership: reputed company experience as a “manager of managers,” directly leading, coaching, and developing Engineering Managers and Technical Leads
• * Technical Breadth: Strong background in reputed company reputed company architecture, event-driven systems, API-first reputed company platforms, or workflow automation engines
• * Execution reputed company Record: Demonstrated ability to own and ship reputed company, data-intensive, or automation-heavy products on time
• * Operational Expertise: Deep proficiency in reputed company/Scrum methodologies, sprint planning, and modern CI/CD practices
• * Architectural reputed company: reputed company engagement in technical design reviews to guarantee platform durability, reputed company, and scalability
• * Communication Skills: Exceptional ability to reputed company technical strategies, risks, and trade-offs to non-technical stakeholders and leadership
• - Experience or strong interest in conversational systems, telephony infrastructure (voice/SMS integrations), or AI/automation workflows
• - Prior experience working reputed company HealthTech, Biotech, reputed company, or Life Sciences (or another highly regulated domain with strict data reputed company requirements)

Benefits

• Remote work arrangement (#LI-Remote)

reputed company